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Union EMS Operations Manager

Advocate Health

Monroe, NCFull-time$38.2–57.3/hrPosted 2 days agoStill listed 1 day ago

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At a glance

Compensation
$38.2–57.3/hr
Location
Monroe, NC
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

State EMT-Paramedic CertificationBachelor's degreeActive Driver's License

Job overview

The Union EMS Operations Manager supervises daily emergency medical services operations and manages fleet, equipment, supplies, protocols, and safety programs. The role provides operational command during major incidents and recommends methods to improve EMS safety and efficiency. It requires a high school diploma or GED, a bachelor's degree in EMS or a related field, relevant EMS experience, supervisory experience or training, state paramedic certification, and an active driver's license.

Skills & qualifications

RequiredNice to have

Skills

EMS Operations ManagementFleet ManagementIncident CommandProtocol ManagementEquipment MaintenanceSafety ComplianceMachinery Operation

Qualifications

High School Diploma or GEDBachelor's in EMS or Related Field3+ Years EMS Experience2+ Years Supervisory Experience or TrainingState EMT-Paramedic CertificationActive Driver's LicenseCPR, ACLS, BLS/HCP, PHTLS, PALS, or National Registry CertificatesAbility to Exert 200 Pounds of Force

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
401(k) Match
Tuition Assistance

Full job description

Department:

36201 Union EMS - Ambulance Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

This full-time employee will work at least 40 hours per week within a standard two-week pay period upon successful completion of initial onboarding.

Pay Range: $38.20 - $57.30

Essential Functions

  • Supervises and coordinates all aspects of the daily operations of emergency medical services.

  • Plans, specifies and manages the organization's fleet purchase, refurbishing and disposal.

  • Provides primary command and leadership of EMS daily operational resources and system wide resources in time of major incident responses and/or activation of the community's Emergency Operations Center (EOC).

  • Provides primary oversight of development, implementation, monitoring and enforcement of operational protocols and procedures.

  • Coordinates and oversees purchase and maintenance of durable equipment and purchase and distribution of expandable medical supplies.

  • Schedules and documents vehicle maintenance and repair activities to meet industry standards.

  • Facilitates delivery/distribution of supplies and equipment to satellite bases and vehicles.

  • Oversees maintenance of department equipment, performing routine maintenance and repair work and/or coordinating repair work through outside service vendors.

  • Researches operational equipment and procedures and recommends new methods to maximize safety, effectiveness, and efficiency of EMS operations.

  • Oversees departmental safety program, policies and safety compliance.

Physical Requirements Must be physically able to operate a variety of machinery and equipment including cardiac monitors, defibrillators, pacemakers, glucometers, telephones, stretchers, radios, emergency medical equipment, etc. Must be able to exert up to 200 pounds of force occasionally, and up to 50 pounds of force frequently, and up to 25 pounds of force constantly to move objects and/or people. Physical requirements are for heavy work.

Education, Experience and Certifications

High School Diploma or GED required. Bachelor's degree in EMS or related field required. 3 to 5 years of experience in emergency medical service work, including 2 years of supervisory experience and/or supervisory training or any equivalent combination of training and experience which provides the required skills, knowledge and abilities required. Certification by the applicable state Medical Board as an Emergency Medical Technician - Paramedic. Possession of an active driver's license. Possession of the following certificates may be required: CPR, ACLS, BLS /HCP from the AHA, PHTLS, PALS, National Registry, etc.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

How this job compares

Set against the 1,473 open Paramedic jobs on Olive Jobs, counted November 4, 2026.

Pay
  • This posting$38.2–57.3/hr
  • US median$24–34/hr554 hourly ranges

This range's midpoint, $47.75/hr, is 59% above the US median midpoint ($30/hr) — in the top quarter of Paramedic hourly ranges across the US.

Openings
Olive Jobs lists 52 open Paramedic jobs in North Carolina and 1,473 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in North Carolina
Experience
This posting asks for at least 3 years of experience; Paramedic postings that state a minimum ask for 2 years at the median (554 postings).
Education
This posting asks for a bachelor's degree; 5 of the 1,473 open Paramedic jobs (under 1%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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