
Management
Fairhaven, MAJob$15.5–27.5/hrSeen 2w agoSeen in employer's feed 2 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The posting describes store operations roles at Dunkin, including Store Operations Specialist, Assistant Store Operations Specialist, and Shift Leader. The specialist roles direct daily operations of a single store and oversee standards, sales expectations, and accountability for the unit. The Shift Leader oversees staff and store operations during a shift, following direction from the specialist roles.
Skills & qualifications
Skills
Qualifications
Full job description
Store Operations Specialist - Day to day store retail operations - $20.50 to $27.50 per hour Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensure compliance with standards for customer relations, food cost, safety, sanitation, product preparation, and merchandising. Fulfill sales expectations as determined by store budget. May participate in image building activities within local community. As highest management position within unit, is always accountable for the unit and its operations whether physically present or not. Assistant Store Operations Specialist - $21.50 to $16.50 per hour Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensure compliance with standards for customer relations, food cost, safety, sanitation, product preparation, and merchandising. Fulfill sales expectations as determined by store budget. May participate in image building activities within local community. As second in command, is always accountable for the store and its operation whether physically present or not. Requirements for above: 2+ years in the food service/retail management environment 2 or 4 year degree or equivalent management work experience Judgement, tact and diplomacy to effectively resolve conflicts Good communication skills with the ability to read and write English. A second language would be helpful Intermediate PC skills - ability to use basic work processing and spreadsheet software for internal communications and data analysis ServSafe Certification & Allergen Certification Sensitivity to awareness of the importance of customer satisfaction Shift Leader - $15.50 to $18.50 Responsible for proper operation of staff of shift following direction of SOS and/or ASOS. Operates in accordance with prescribed policies and practices. Ensure compliance with standards for customer relations, safety, sanitation, product preparation and merchandising. May participate in image building activities within local community. As third in command, is always accountable for the store and its operation for your shift. High School Diploma Basic computer skills Ability to work flexible hours, weekends and holidays Good communication skills with the ability to read and write English - A second language would be helpful Judgement, tact, and diplomacy to effectively resolve conflicts A strong business background, preferably in the QSR Sensitivity to an awareness of the importance of customer satisfaction
How this job compares
Set against the 5,450 open Store Operations jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This posting$15.5–27.5/hr
- Massachusetts median$19–24/hr121 hourly ranges
- US median$18–23/hr3,708 hourly ranges
This range's midpoint, $21.50/hr, is close to the Massachusetts median midpoint ($21/hr) — in the top quarter of Store Operations hourly ranges in Massachusetts.
- Openings
- Olive Jobs lists 143 open Store Operations jobs in Massachusetts and 5,450 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Massachusetts
- Walgreens66 open
- Michaels9 open
- Five Below7 open
- Experience
- This posting asks for at least 2 years of experience — more than three in four Store Operations postings that state a minimum ask for (median 1 year, across 3,375 postings).
- Education
- 23 of the 5,450 open Store Operations jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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