Jr. Customer Analyst

Our client, IT Services is seeking a Jr. Customer Analyst to join their team. As a Jr. Customer Analyst, you will be part of the IT organization supporting business units through the development and implementation of new systems and enhancements to existing systems. The ideal candidate will have strong communication, a customer-focused mindset, and the drive to learn and improve processes which will align successfully in the organization.

Job Title: Jr. Customer Analyst

Location: Baytown, TX

Pay Range: $23

Shift: 8a - 5p

What's the Job?

• Act as a liaison between the IT development group and business units to support the development and implementation of new systems and enhancements to existing systems.

• Evaluate new applications and identify system requirements that align with evolving business needs.

• Assess IT developments and changing business requirements, then recommend appropriate systems alternatives and/or enhancements to current systems.

• Prepare clear communications and make presentations on system enhancements and/or alternatives for relevant stakeholders.

• Work under the direction of a project manager to support project goals and deliverables.

What's Needed?

• Willingness to learn and apply IT and business analysis concepts in a fast-moving environment.

• Strong communication skills to translate needs between business units and IT development teams.

• Ability to evaluate requirements and contribute to recommendations for system improvements.

• Comfort working with project direction and collaborating with cross-functional stakeholders.

• Motivation to support system enhancements through organized documentation and stakeholder updates.

What's in it for me?

• Opportunity to build practical experience bridging business needs and IT solutions.

• Chance to contribute to system enhancements that improve how teams operate.

• Support from a project structure with guidance from a project manager.

• Experience preparing communications and presenting recommendations to stakeholders.

• A role that rewards curiosity, accountability, and continuous improvement.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.