Supervisory Administrative Officer

Summary

This position is located at the Fort Harrison National Cemetery in Richmond, VA.

Duties

The Administrative Officer serves as the principal administrative advisor to the Cemetery Director and is responsible for planning, coordinating, and evaluating a wide range of administrative and operational programs that support cemetery operations. Duties include, but are not limited to: Provides leadership and oversight of administrative operations, establishing priorities, assigning work, evaluating employee performance, approving leave and timecards, resolving employee issues, and identifying training and developmental needs. Conducts studies and analyses of administrative, operational, financial, and workforce programs to evaluate effectiveness, identify trends, improve efficiency, and recommend solutions to management. Analyzes budget and workload data to support planning activities, forecast resource requirements, monitor expenditures, and ensure the effective utilization of organizational resources. Administers and coordinates human resources activities, including recruitment actions, personnel transactions, awards programs, workforce planning, employee relations matters, and training initiatives. Oversees administrative programs involving records management, correspondence management, office automation, internal controls, and regulatory compliance to ensure efficient and effective operations. Manages procurement and contracting support activities, including purchase card operations, invoice certification, contract administration, acquisition planning, and compliance with applicable acquisition regulations and policies. Develops reports, briefings, correspondence, spreadsheets, and other analytical products to communicate findings, justify resource requirements, and support management decision-making. Monitors internal control programs, conducts reviews and assessments, identifies deficiencies, and recommends corrective actions to improve organizational performance and ensure compliance with established policies and procedures. Serves as liaison with Human Resources, Finance, Contracting, Information Technology, and other support organizations to coordinate administrative activities and resolve operational issues. Provides program support for cemetery operations by coordinating administrative actions, responding to stakeholder inquiries, interpreting policies and procedures, and ensuring quality customer service to veterans, families, funeral directors, and community partners. Coordinates special projects, outreach activities, and commemorative events, including interactions with Veterans Service Organizations, community groups, government officials, and other stakeholders. Ensures the protection of sensitive information and records in accordance with the Privacy Act, records management requirements, cybersecurity guidance, and other applicable laws, regulations, and policies. Preferred experience: Intermediate Administrative Skills, Intermediate Microsoft office Skills, Customer Service Background, Leadership Experience, Contracting Officer Experience. Work schedule: Required to work Monday through Friday, 7:30 am to 4:00 pm. May include occasional weekends. Compressed/Flexible Schedule: Not Available Telework: Not Available Position Description Title/PD#: Supervisory Administrative Officer/PD1740629 The full performance level of this position is GS - 09 Relocation Expenses: Not Authorized Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required If interested in applying for this position you ay preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13107345 Qualifications

To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 11/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Must have the ability to type at least 40 words per minute. Must possess and maintain a REAL ID compliant valid state driver's license. You may qualify based on your experience, as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:assisting with the administration and evaluation of administrative programs and operations; analyzing processes and recommending improvements to increase efficiency and effectiveness; monitoring budgets, expenditures, staffing, workload, or other organizational resources; coordinating human resources, procurement, records management, financial management, or other administrative support activities; applying policies, procedures, and regulations to ensure program compliance; preparing reports, correspondence, and briefing materials for management; and utilizing automated systems and software applications to collect data, generate reports, and support organizational operations. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D., if related, from an accredited college or university. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate-level education beyond one full year of progressively higher-level graduate education that together meets 100 percent of the qualification requirements for the GS-09 grade level. Only graduate education directly related to the work of the position may be used to qualify. You will be rated on the following Competencies for this position: Leadership Administration and Management Analysis and Problem Solving Planning and Evaluating Internal Controls Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary, although some physical effort may be required. The incumbent may be required to walk over uneven terrain, stand for extended periods during inspections and ceremonies, and travel between cemetery locations. The position requires the ability to safely operate a motor vehicle and perform duties in both office and outdoor environments Selected applicants will be required to complete an online onboarding process. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Other Information

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.