Growth Support Specialist, Enterprise & GMN

Chicago, Illinois, United States

United States

Full time

J-86227

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT's Growth team is our outbound sales development organization—SDRs across Mid-Market, Enterprise, and Strategic Growth who find and start conversations with target companies across North America, EMEA, and APAC. As the Growth Support Specialist for Enterprise and Strategic Growth, you'll handle admin, data, and coordination work so leaders can focus on coaching and leading, and this role is a pathway to an SDR position for specialists who excel.

What You'll Do

• Data Management & Hygiene – Clean and maintain contact and account data in Salesforce and prospecting tools, including removing duplicates, updating missing fields, and removing outdated records.

• Accurate Record Keeping – Enter and update records, lists, and activity details with precision to ensure data integrity across all systems.

• List Validation & Preparation – Review and validate prospect lists before they reach SDRs to ensure quality and accuracy.

• Sequence Building & Optimization – Build and update outreach sequences in the sales engagement platform according to specifications and best practices.

• Research & Account Intelligence – Research priority accounts and contacts to ensure SDRs and sales partners are prepared with relevant buying-group maps and account briefs.

• Reporting & Analytics – Pull weekly activity, meeting, and pipeline reports for team leadership to track performance and identify trends.

• Content & Resource Development – Build, format, and maintain presentations, one-pagers, playbooks, call guides, and shared team resources.

• Operational Support – Organize team tools, rosters, trackers, and spreadsheets; schedule meetings, trainings, and team events; and manage SDR onboarding with accounts and tools.

• Campaign & Initiative Support – Support call blitzes, contests, recognition programs, and make cold calls when needed for campaigns and list validation.

• Strategic Enablement – Take on ad-hoc projects and support needs for the Enterprise and Strategic Growth team to free leaders to focus on coaching and leadership.

What We're Looking For

• Bachelor's degree, or graduating within the next six months, or equivalent experience

• Extremely organized: you keep many things moving and nothing gets dropped

• Hungry and hardworking: you are willing to outwork people to earn your next role

• Coachable: you ask for feedback and act on it fast

• Trusted: you handle confidential information with discretion

• Detail-oriented: you take pride in getting the small things right

• Flexible: no task is too small, and you are comfortable when the work changes day to day

• Strong Excel or Google Sheets skills

• Comfortable with PowerPoint or Google Slides

• Exposure to Salesforce or another CRM

• Internship or part-time experience in sales, recruiting, customer service or another fast-paced role

Location

Chicago, Illinois, United States

The US national base salary range for this position is from

$60,200.00 - $111,800.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a sales incentive plan based on specific sales' roles.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://experience100.ehr.com/LinkClick.aspx?fileticket=CjACTXO3wMk%3d&portalid=66)

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)