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Specialty Product Compliance Specialist

Saia

Johns Creek, GAJob$19.86–22.85/hrSeen 2w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$19.86–22.85/hr
Location
Johns Creek, GA
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Specialty Product Compliance Specialist assists with monitoring, tracking, quoting, negotiating, and contractual compliance for Saia’s specialty products. The role communicates customer needs to business partners, resolves service requests and discrepancies, maintains customer documentation, and supports transportation audits and new business opportunities. Preferred qualifications include a high school diploma or GED, 2+ years of less-than-truckload or customer service experience, and proficiency in Microsoft Office and transportation management applications.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceMicrosoft OfficeTransportation Management Applications

Qualifications

High School Diploma or GED2+ Years Less-Than-Truckload or Customer Service Experience

Full job description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

Position Summary

Assists with monitoring, tracking, quoting, negotiating, and contractual compliance with the organization’s specialty products.

Major Tasks and Responsibilities

  • Communicates customer's needs with business partners to address their needs and resolve discrepancies.

  • Provides daily status updates to leadership on assigned accounts.

  • Recognizes issues to avoid service disruptions.

  • Resolves multi-task service requests through various channels of communication.

  • Maintains accurate records of customer documentation.

  • Assists cross-functional teams in audits related to transportation processes.

  • Supports business partners by uncovering and securing new business opportunities.

Preferred Qualifications

  • High school diploma or GED.

  • 2+ years of less-than-truckload or customer service experience.

  • Proficiency in Microsoft Office and transportation management applications.

Pay Rate: $19.86 - $22.85 per hour, based on experience

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

How this job compares

Set against the 77,649 open Customer Service jobs on Olive Jobs, counted November 3, 2026.

Pay
  • This posting$19.86–22.85/hr
  • Georgia median$16–23/hr591 hourly ranges
  • US median$17–19/hr34,310 hourly ranges

This range's midpoint, $21.36/hr, is 7% above the Georgia median midpoint ($20/hr) — in the top quarter of Customer Service hourly ranges in Georgia.

Openings
Olive Jobs lists 2,863 open Customer Service jobs in Georgia and 77,649 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Georgia
Experience
Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,841 postings).
Education
1,390 of the 77,649 open Customer Service jobs (2%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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