Food and Beverage Supervisor
Dubuque, IAFull-timeSeen 2w agoSeen in employer's feed 1 day ago
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Job overview
The Food and Beverage Supervisor oversees department operations to support smooth, efficient service and customer satisfaction. The role supervises staff, monitors schedules and inventory, orders supplies, trains employees, and handles operational tasks such as balancing POS reports and tracking tips. It reports to the Food and Beverage Director and Manager and supervises hosts, servers, barbacks, deli staff, and other employees.
Skills & qualifications
Skills
Qualifications
Full job description
Food and Beverage Supervisor
Q Casino + Resort
1 Positions
ID: 426443
Posted On 10/20/2026
Job Overview
LOCK 11
Q CASINO + RESORT
Food & Beverage Supervisor
BASIC FUNCTION
Oversee the operation of the Food and Beverage to ensure that it is run smoothly and efficiently in order to provide customer satisfaction.
ORGANIZATIONAL RELATIONSHIPS
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Reports to:
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Food and Beverage Director
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Food and Beverage Manager
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Supervises:
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Hosts/Hostesses
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Bussers
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Food Servers
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Cocktail Servers
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Barbacks
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Deli Staff
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Other Staff as needed
SPECIFIC DUTIES AND RESPONSIBILITIES
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Open, supervise, and close department as needed.
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Supervise and check out staff members.
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Verify and balance all employee paperwork.
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Instruct and assist employees with job duties.
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Assign, check and monitor work schedules.
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Assist in setting up meetings and parties.
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Ensure rotation of stock items to avoid expiration date.
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Compile monthly inventory.
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Order supplies as needed.
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Train new staff members.
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Know the function of all areas in Food and Beverage.
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Know POS reports and how to balance to Micros end of shifts.
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Track tips for staff.
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Other tasks as assigned.
EDUCATION, TRAINING AND EXPERIENCE
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2 years business degree or equivalent experience.
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Prior supervisory or management experience helpful.
STANDARDS OF PERFORMANCE
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Good oral communication skills.
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Good written communication skills.
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Good customer service skills.
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Ability to motivate others.
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Completion of State approved sanitation course.
MENTAL AND PHYSICAL REQUIREMENTS
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Heavy work, ability to move up to 100 lbs.
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Standing and walking for long periods of time.
WORKING ENVIRONMENT AND CONDITIONS
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Loud noise levels (slot machines)
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This position is exposed to cigarette smoke.
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This position occasionally has outside activities, therefore, has exposure to weather conditions.
EQUIPMENT AND TOOLS
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General office equipment including, but not limited to:
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POS/printers/touchscreens
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Computer
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Copy machine.
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Coffee machines
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Calculator
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Credit card machine
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Phones
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Wrenches
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Hand carts
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Beer kegs and CO2 cylinders
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Other
Primary Contact
1773354678169
Kelly Bohannan
Human Resources Assistant, Human Resources
Phone
Phone
Phone
Fax
True
True
True
Job Details
Categories
Casino
Clerical/Office Administration
Customer Service
Dietary
Education
Food and Beverage
Management/Executive
Location
Dubuque, IA
Shift
Swing
Job Type
Employee
Full/Part
Full Time
Company ID
1202
Job REQ #
426443
# Positions
1
Start Date
20261020
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Q Casino + Resort
About the Company
Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds? Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!
Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for gaming, live performances, and culinary excellence. As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.
Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. With over $100 million earmarked for property enhancements , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.
Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!
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