Desktop Support Technician

Overview

Our client is seeking a Desktop Support Technician to join their team supporting a large-scale PC refresh and end-user technology deployment initiative. This is an excellent opportunity for an entry-level IT professional looking to gain hands-on experience with device imaging, desktop deployments, asset management, and end-user support in a corporate environment.

The ideal candidate is detail-oriented, organized, and eager to build a career in IT while supporting hardware lifecycle management, workstation deployments, and desktop support operations.

Responsibilities

• Image, configure, and deploy Windows laptops and desktops following established procedures and standards.

• Perform workstation setup activities, including user profile configuration, software installation, and device preparation.

• Support large-scale PC refresh, hardware replacement, and migration projects.

• Track computer assignments, asset information, and inventory records to ensure accuracy.

• Prepare devices for deployment, shipment, and end-user delivery.

• Receive, process, and organize returned hardware and equipment.

• Assist with inventory management, asset tracking, and equipment auditing activities.

• Provide basic desktop support and troubleshooting for laptops, peripherals, and common hardware issues.

• Coordinate the movement of equipment between office locations, storage rooms, and deployment sites.

• Maintain organized inventory, staging, and deployment areas.

• Follow documented processes, procedures, and project guidelines with a high level of accuracy.

• Assist senior IT staff with deployment and support initiatives as needed.

Required Qualifications

• High school diploma, GED, or equivalent.

• Strong attention to detail and organizational skills.

• Basic understanding of Windows operating systems and laptop hardware.

• Ability to follow written and verbal instructions in a structured environment.

• Strong work ethic and willingness to learn new technologies and processes.

• Reliable transportation and ability to travel between local office locations when necessary.

• Ability to lift and move computer equipment, monitors, and deployment materials.

• Strong communication and customer service skills.

Preferred Qualifications

• Previous experience with desktop support, PC deployments, asset management, logistics, or technical support.

• Experience imaging and configuring Windows devices.

• Familiarity with ticketing systems, inventory management tools, or asset tracking platforms.

• Exposure to Microsoft 365 environments and corporate IT support practices.

• Associate degree, technical certification, or coursework in Information Technology, Computer Science, or a related field.

Top Skills

• Desktop Support & Hardware Troubleshooting

• PC Imaging & Device Deployment

• Asset Management & Inventory Tracking

• Laptop Refresh & Migration Support

• Windows Operating Systems

• Technical Logistics & Equipment Management

• Customer Service & End-User Support

Job Type & Location

This is a Contract position based out of Gloucester, MA.

Pay and Benefits

The pay range for this position is $24.23 - $24.23/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Gloucester, MA.

Application Deadline

This position is anticipated to close on Nov 14, 2026.

Workplace Type

This is a fully onsite position in Gloucester,MA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.