Administrative & Operations Coordinator

Benefits:

• Flexible schedule

• Opportunity for advancement

• Training & development

Company: HomeWell Care Services – Northeast Georgia Position Type: Part-Time, transitioning to Full-Time Reports To: Agency Director / Administrator

Position Summary

HomeWell Care Services – Northeast Georgia is seeking an organized, dependable, and detail-oriented Administrative & Operations Coordinator to support the agency's daily operations.

This position will assist with scheduling, recruitment, human resources processes, client and caregiver file maintenance, state compliance requests, and billing and payroll reporting.

The ideal candidate is highly organized, comfortable managing multiple priorities, and able to maintain confidentiality while supporting both office operations and the delivery of quality home care services.

This position will initially be part-time, with the opportunity to transition into a full-time role as agency needs and responsibilities increase.

Primary Responsibilities:

Scheduling & Operations

• Assist with caregiver scheduling and shift assignments.

• Help coordinate coverage for open shifts, call-outs, and schedule changes.

• Communicate with caregivers and clients regarding scheduling needs.

• Assist with maintaining accurate schedules and ensuring adequate staffing coverage.

Recruitment & Human Resources

• Assist with caregiver recruitment, applicant communication, and interview scheduling.

• Support onboarding and orientation processes.

• Maintain employee documentation and personnel files.

• Assist with tracking required training, certifications, and employment documentation.

• Support HR administrative processes and employee communication.

Client & Caregiver File Maintenance

• Maintain accurate, organized, and up-to-date client and caregiver files.

• Assist with collecting and organizing required documentation.

• Monitor documentation for expiration dates and missing information.

• Maintain confidentiality of client and employee information.

State Compliance & Documentation

• Assist with state compliance requests, audits, and documentation submissions.

• Help maintain records required for agency compliance.

• Track deadlines and follow up on outstanding documentation.

• Assist with preparing files and reports for compliance reviews.

Billing & Payroll Reporting

• Assist with preparing billing and payroll reports.

• Review scheduling and timesheet information for accuracy.

• Help identify discrepancies in hours, documentation, or billing records.

• Assist with organizing payroll and billing information for processing.

• Maintain accurate records to support timely billing and payroll operations.

Qualifications

• Strong organizational and time-management skills.

• Excellent attention to detail.

• Proficiency with Microsoft Office, Excel, and preferably WellSky.

• Ability to manage multiple tasks and meet deadlines.

• Strong written and verbal communication skills.

• Ability to maintain confidentiality and handle sensitive information.

• Experience in home care, healthcare administration, scheduling, HR, or office administration preferred.

Position Growth

This position will begin on a part-time basis, with the potential to transition to full-time employment as agency operations expand.

As the position grows, responsibilities may expand to include greater ownership of scheduling coordination, HR administration, compliance tracking, and operational reporting.

Key Performance Expectations

• Accurate and timely maintenance of client and caregiver records.

• Timely completion of assigned administrative and compliance tasks.

• Efficient communication regarding scheduling and staffing needs.

• Accurate preparation of billing and payroll reports.

• Reliable follow-through on assigned responsibilities.