Accounts Receivable Manager

Full time

Rocky Hill, CT, US

Salary Range: $64,000.00 To $71,500.00 Annually

Are you an accounting, finance, or business professional who enjoys leading a team, solving problems, and helping students manage their financial accounts?

Do you thrive in a role that combines financial oversight, collections, regulatory compliance, and process improvement?

We're looking for a detail-oriented Accounts Receivable Manager to oversee student account and bursar operations across our campuses. This position plays a critical role in ensuring accurate and timely collections, effective cash management, and compliance with institutional policies and applicable regulations.

If you are analytical, organized, and enjoy developing others while improving financial processes and collaborating across departments, we'd like to hear from you.

What You'll Be Doing

As the Accounts Receivable Manager, you'll lead the day-to-day management of student financial accounts and collections activities while ensuring compliance with institutional policies and applicable federal and state regulations. You'll supervise a small team of Collections Specialists and work closely with Educational Funding and Financial Aid to maintain accurate, efficient, and compliant financial operations.

Travel required: Up to 25% travel to other campus locations required.

You will:

• Manage, supervise, and develop a small team of Collections Specialists

• Oversee student financial accounts and monitor account balances to ensure accuracy and timely resolution of discrepancies

• Travel to campus locations quarterly to meet with students individually to discuss outstanding balances and work toward appropriate resolutions

• Review, develop, and recommend policies and procedures to strengthen internal controls for student account and cash management functions

• Collaborate with Educational Funding and Financial Aid regarding student disbursements, account adjustments, and related financial matters

• Coordinate student payment plans and account adjustments

• Respond to student inquiries and resolve account-related issues promptly and professionally

• Maintain the confidentiality of student financial information and ensure compliance with FERPA, institutional policies, and applicable federal and state regulations

• Prepare reports related to accounts receivable, collections, and student account activity

• Process withdrawal-related paperwork for PCI and Branford students, including Return of Title IV Funds (R2T4) calculations and returning funds to the U.S. Department of Education's G5 system when applicable

• Review credit balance reports on a weekly basis

• Manage repayment letters and the student billing process, including associated mailings

• Assist with audits and financial reviews

• Perform additional duties and responsibilities as assigned

Minimum Requirements

Required:

• Minimum three years of related work experience

• Strong communication, analytical, critical-thinking, and problem-solving skills

• Excellent organizational skills and attention to detail

• Ability to analyze data, identify operational gaps, and recommend improvements

• Ability to manage multiple high-priority responsibilities and meet deadlines

• Ability to work independently while collaborating effectively with colleagues across departments

• Strong work ethic, self-motivation, and commitment to accuracy and timely completion of tasks

Preferred:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field

• Experience in higher education, student accounts, financial aid, or bursar operations

• Experience working with Title IV regulations and student financial compliance

• One year of direct or indirect supervisory experience

• Telecommunications industry experience is helpful but not required

Why Work With Us?

You'll join a team committed to supporting student success through sound financial stewardship, effective collaboration, and regulatory compliance.

This role offers the opportunity to lead a team, improve financial processes, and make a meaningful impact on the student experience while working closely with Educational Funding, Financial Aid, and other members of the Finance Department. If you're looking for a position that combines leadership, financial operations, collections, and customer service, we'd love to hear from you.

About Our Company:

Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 7 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology.

Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally.

Click here for more company information: https://porterchester.edu/about-pci

We are an Equal Opportunity Employer.