Technology Risk & Compliance Advisor III (Junior Level)

Charlotte, NC - CENTS

Full time

R0121469

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

The Risk & Compliance Advisor III provides independent second-line oversight, effective challenge, and risk guidance to support business products, services, and processes within an established risk and compliance framework. This role partners closely with business leaders and stakeholders to identify, assess, and manage risk exposures while helping ensure adherence to applicable policies, regulatory requirements, and enterprise risk standards. The advisor supports a strong risk culture by providing insights, monitoring emerging risks, and recommending practical solutions that balance business objectives with sound risk management practices.

The ideal candidate has at least one year of experience in risk management, cybersecurity, information security, or a related field and brings a foundational understanding of risk principles, frameworks, and controls. Success in this role requires strong technical aptitude, including the ability to analyze and interpret large data sets, collaborate effectively across teams, and communicate complex concepts to both technical and non-technical audiences. Experience in Cybersecurity or Information Technology risk management is preferred, along with proficiency in Microsoft Office applications such as Excel and PowerPoint. Progress toward or attainment of industry certifications such as CRISC, CISA, CISM, or CISSP is highly valued, as is the ability to leverage data-driven insights to influence decision-making and strengthen the organization's risk posture. Military experience, including experience gained as a military spouse or domestic partner, is also valued.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, or Tampa, FL

Relocation assistance is not available for this position.

What you'll do:

• Supports the team in the identification, assessment, aggregation and documentation of operational and compliance risks and controls, including operational and compliance risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.

• Acquires and applies foundational knowledge of the business, its products, and processes to identify operational risk and compliance issues.

• Understands the origin and reasoning behind key rules, laws, frameworks, policies, practices, and procedures and risk management principles and practices.

• Acquires knowledge to assist in producing analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.

• Applies foundational learning to help support the formulation of stress test plans for a line of business or the enterprise.

• Assists in the process of enhancing strategies, tools, and methodologies to measure, monitor, and report on operational and compliance risks.

• Supports cross-functional team initiatives to identify, assess, aggregate, and mitigate current and emerging risk.

• Assists in the execution of processes to measure, monitor, and report on operational and compliance risks.

• Under direct supervision, performs routine work assignments and problem resolution to support other team members.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

Experiences that will support your success:

• Minimum of one year of experience in risk management, cybersecurity, information security, or a related field.

• Basic knowledge of risk and/or compliance management principles tools, or applicable systems.

• Experience understanding and applying basic risk and compliance knowledge to work deliverables.

• Experience working in a highly collaborative environment.

• Knowledge of Microsoft Office products such as Excel and/or PowerPoint.

What sets you apart:

• Experience in Cybersecurity or Information Technology risk management.

• Strong technical aptitude with the ability to analyze and interpret large data sets.

• Foundational understanding of risk management principles, frameworks, and controls.

• Strong verbal and written communication skills with the ability to present complex concepts to technical and non-technical audiences.

• Ability to partner effectively with stakeholders and influence decision-making through data-driven insights.

• US military experience gained through military service or gained as a military spouse / domestic partner

• Completion of, or progress toward, relevant industry certifications such as CRISC, CISA, CISM, or CISSP.

Compensation range: The salary range for this position is: $57,970 - $103,870 .

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.