Human Resources Specialist (Information Systems)

Summary

This position is being filled under a stream-lined hiring authority, Title 21 of the United States Code (21 US Code 379d-3a) as amended by the 21st Century Cures Act of 2016, section 3072 and the Consolidated Appropriations Act of 2023, Section 3624. The candidate selected for this position will serve under an excepted appointment and be paid under the provisions of this authority. This position is being recruited based on the Title 21 Pay Table 7, Band C (GS-13). Schedule A candidates only.

Duties

• Provides technical support for HR applications and enterprise collaboration technologies, including Microsoft Office, Outlook, SharePoint, remote-support technologies, service-management platforms, and other in-house or HR-specific applications.
• Provides technical assistance and guidance to HR staff and other customers, translates technical issues into understandable business terms, develops user instructions or training as needed, and promotes effective use of HRIT technologies.
• Troubleshoots HR VPN, wireless, DNS, and connectivity issues, coordinating with technical teams and vendors to resolve cross-team problems.
• Provides Tier 2 HRIT support by resolving system, software, hardware, network, and account issues; installs and maintains IT equipment and documents resolutions.
• Maintains accurate technology asset and configuration records, including hardware inventories, property records, and equipment assignment; supports lifecycle management, deployment, repair, replacement, and accountability of IT assets.
• Administers Windows systems, Active Directory accounts and groups, permissions, endpoints, and management tools; handles account activation, access changes, and inactive-account removal under established procedures.

Qualifications

In order to qualify for the Human Resources Specialist (Information Systems) position which falls under the 0201 occupational Series, you must meet the following requirements by 11:59 pm EST on 10/23/2026: RELEVANT YEARS OF EXPERIENCE: Applicants must meet the following relevant years of experience to qualify for this AD-0201- Band C (GS-13 equivalent) position: 6 years of relevant experience providing Tier 2 technical support for Human Resources Information Technology (HRIT) systems by installing, configuring, troubleshooting, and maintaining computers, mobile devices, peripherals, and enterprise collaboration platforms; AND performing vulnerability remediation, managed IT asset inventories, coordinatedsystem upgrades and deployments, and collaborating with infrastructure teams, cybersecurity personnel, andvendors to resolve incidents and sustain reliable HR IT operations.

Education

THERE IS NO EDUCATIONAL REQUIREMENT OR SUBSTITUTION FOR THIS POSITION. How You Will Be Evaluated

This is a Title 21 announcement. Traditional rating and ranking of applications, and veterans' preference does not apply to this vacancy. You will be evaluated against the basic qualifications and if found qualified, you will be referred to the Hiring Manager for consideration. If you are referred to the hiring manager for consideration, you may be further evaluated based on an interview; review of requested work samples, writing samples, most recent performance evaluation(s), or professional references; or results of an oral presentation or work-related test. Failure to comply with any of the additional assessment requirements will result in removal from further consideration. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Other Information

Additional Conditions of Employment: Pre-employment physical required: NO Drug testing required: NO License required: NO Mobility agreement required: NO Immunization required: NO Bargaining Unit: NO Telework eligible position: YES, at the discretion of the supervisor. Additional Information: Additional selections may be made for similar positions within the commuting area(s) of the locations listed through this vacancy announcement. Incentives may be authorized; however, this is contingent upon funds availability. If authorized, certain incentives will require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc. If you are serving, or have served in the last 5 years (from 10/23/2026) as an Executive Branch political, Schedule C, or Non-career SES appointee, HHS/FDA may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment. You can find out if you have held one of these appointment types by looking at your Standard Form 50s in your Electronic Official Personnel Folder (eOPF), in Section 5 where the legal authorities are listed. If you have served or are currently serving, you must provide a copy of your SF-50, Notification of Personnel Action, documenting this appointment. In addition, you will be required to respond to the question in the assessment and certify your responses to the questionnaire. See Political Appointee FAQ - OPM for more. Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring. To demonstrate commitment to the HHS goal of a drug-free workplace and to set an example for other Federal employees, employees not in a testing designated position may volunteer for unannounced random testing by notifying their Drug-free Federal Workplace Program Point of Contact upon hiring. Before applying, applicants are encouraged to learn more about federal human resources careers by visiting the HR Career Compass website. Active-duty U.S. Public Health Service Commissioned Corps Officers are encouraged to apply. If selected, officers may either (1) remain on active duty assigned to the designated billet for PHS assignment, or (2) separate or retire from the Commissioned Corps before entering a Title 21 civilian appointment. All requirements must be met by the closing date of this announcement (10/23/2026); only education and experience gained by this date will be considered. You must continue to meet all requirements throughout the entire hiring process.