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Human Resources Specialist (Information Systems)

Veterans Health Administration

Phoenix, AZFull-time$106–138K/yrPosted today

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At a glance

Compensation
$106–138K/yr
Location
Phoenix, AZ
Schedule
Full-time
Work Authorization
US work authorization required

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Job overview

The incumbent serves as a senior Human Resources Specialist responsible for complex HRIS and ELPSS functions. The position provides consultation, technical guidance, and analytical support on HR systems, data integrity, staffing processes, and regulatory compliance. Duties include managing HR information systems projects, advising HR staff, analyzing workforce data, developing reports and tools, supporting system enhancements, and training users.

Skills & qualifications

RequiredNice to have

Skills

HRIS Program ManagementProject PlanningHR Systems ImplementationFederal HR RegulationsData AnalysisReport DevelopmentDashboard DevelopmentRequirements GatheringSystems TroubleshootingSystems AdministrationSystems TestingTraining DeliveryInstructional Material DevelopmentSharePointePerformanceALERT-HRyourHR

Qualifications

U.S. CitizenshipSelective Service RegistrationOne Year GS-12 ExperienceOne Year Time-in-GradeSeasonal Influenza VaccinationOne-Year Probation or Two-Year Trial

Full job description

Summary

The incumbent serves as a senior Human Resources Specialist with expert responsibility for delivering complex HRIS and ELPSS functions. The position provides consultation, technical guidance, and analytical support on HR systems, data integrity, staffing processes, and regulatory compliance.

Duties

Major Duties include: Serves as program manager for HR information systems by developing project plans, milestones, implementation strategies, and long-term system improvement initiatives. Participates in planning meetings and collaborates with stakeholders to coordinate system development, implementation, and progress reporting. Interprets and explains Federal and VA HR regulations and policies governing the use and operation of assigned HR information systems. Evaluates new policies and initiatives to determine system impacts and coordinates with appropriate offices to ensure accurate integration and implementation. Advises HR staff on the proper use of HR information systems, including procedures, guidance, system updates, and workarounds. Analyzes HR programs, operational challenges, and workforce data to identify system-based solutions, process improvements, and reporting requirements. Develops, analyzes, and maintains data extracts, reports, dashboards, and automated tools to support management decision-making and strategic planning. Provides technical support, develops functional and technical requirements, and supports enhancements to automated HR systems and applications. Conducts training and develops instructional materials, user guides, and job aids to support effective HR system utilization. Manages HR communication platforms and maintains HR systems, dashboards, and related automated tools. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Yes Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to in-person mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or exemption. Any approval for a RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Duty Location Status: Location Negotiable based in conjunction with RTO Mandate Position Description/PD#: Human Resources Specialist (Information Systems)/PD02974-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Work is primarily sedentary in nature. Occasional walking, standing, and travel may be required. The position does not require any special physical effort. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/20/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Quality Ranking Factor (QRF): Experience utilizing VA Human Resources information systems, including ePerformance, ALERT-HR, and/or yourHR, to provide technical assistance, perform system administration functions, analyze data, troubleshoot system issues, and support HR operations. Specialized Experience To qualify for this position at the GS-13 level, applicants must possess one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service. Qualifying specialized experience includes: Serving as a program manager, project lead, or technical advisor for Human Resources Information Systems (HRIS) or automated HR business systems; Developing project plans, milestones, implementation strategies, and requirements supporting HR systems and automation initiatives; Interpreting and applying Federal and VA regulations, policies, and guidance related to HR systems, HR programs, and automated personnel processes; Evaluating new policies, procedures, and initiatives to determine system impacts and coordinating implementation activities with stakeholders and program offices; Providing technical assistance, consultation, and help desk support regarding HR systems functionality, troubleshooting, system navigation, and operational issues; Gathering, documenting, and translating business and functional requirements into system enhancements, modifications, or automation solutions; Developing, analyzing, and validating reports, metrics, dashboards, data extracts, and other products derived from HR information systems to support management decision-making; Conducting systems testing, implementation, maintenance, and process improvement activities to ensure system effectiveness and compliance; Designing and delivering training, user guides, operating procedures, job aids, and other instructional materials related to HR systems; and Building, configuring, maintaining, or supporting HR systems, SharePoint sites, dashboards, automated reporting tools, or related information management resources. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. How You Will Be Evaluated

You will be evaluated on the following competencies: Employee, Labor, and Performance Management Human Resources Information Systems Oral Communication [ Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Other Information

This is a non-bargaining unit position. This announcement will remain open until the closing date or until 75 applications have been received, whichever occurs first. Once the applicant count is reached, no additional applications will be accepted. All applications submitted on the date the applicant count is reached up to 11:59 PM Eastern Time will be accepted and considered. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job.CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

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