
Collection Assistant
Grand Rapids, MIFull-time$22–23/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Collection Assistant performs collection duties for a defined portfolio of accounts. The role develops customer relationships, supports timely invoice payment and collection goals, provides account reports and information, and updates customer data. The position is full time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with an expected pay rate of $22.00 to $23.00 per hour, depending on experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Grand Rapids, MI
Full time
R264541
Make a difference.
As a Collection Assistant, you will perform collection duties for a defined portfolio of accounts.
In this role you will:
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Develop relationships with your assigned portfolio of customers
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Ensure invoices are being paid in a timely manner; meet assigned collection goals
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Provide customers with reports and information on their accounts
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Update customer data
What you bring to the table:
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Customer service and communication skills
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Ability to handle a consistent volume of customer inquiries
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3+ years related experience preferred
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2 year degree preferred
Shift and Hours: Monday - Friday, 8:00am to 5:00pm.
Compensation Details: The expected rate of pay for this position is $22.00 per hour - $23.00 per hour, depending on experience.
The Value of Graybar:
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
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Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
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Life Insurance coverage for you and options for your family.
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Save on expenses with Flexible Spending Accounts .
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Enjoy our Disability Benefits at no cost to you.
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Share in our success with P rofit Sharing Plans .
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401(k) Savings Plan with company match to help secure your future.
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Paid Vacation & Sick Days to spend time away from work or in case of an illness.
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Rest and recharge during our Paid Holidays throughout the year.
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Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
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Volunteer with Community Time Off to give back to the community.
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Predictable Work Schedules to plan your life: no weekends or nights for most roles.
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Celebrate your and others' achievements with our Employee Recognition Program .
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Reach your career goals with our Educational Reimbursement and Career Development Programs .
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And More Perks that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
Apply now and find out what’s next for you.
Equal Opportunity Employer/Vet/Disabled
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Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.
How this job compares
Set against the 524 open Collections jobs on Olive Jobs, counted November 12, 2026.
- Pay
- This posting$22–23/hr
- US median$20–25/hr181 hourly ranges
This range's midpoint, $22.50/hr, is 3% below the US median midpoint ($23/hr) — in the middle half of Collections hourly ranges across the US.
- Openings
- Olive Jobs lists 12 open Collections jobs in Michigan and 524 across the US. 7% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- OneMain Financial49 open
- Robert Half24 open
- Cardinal Health22 open
- Experience
- This posting asks for at least 3 years of experience; Collections postings that state a minimum ask for 2 years at the median (314 postings).
- Education
- 24 of the 524 open Collections jobs (5%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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