IT Business Analyst (Remote)

Applications for this position will be accepted through 11/27/2026.

Kadiak, LLC, a Koniag Government Services (KGS) company, is hiring an IT Business Analyst to support out client in Albuquerque, NM. Duties may be performed in Albuquerque or remotely. Pursuant to PL 93-638, as amended, Preference will be given to qualified applicants who are a member of a Federally Recognized Native American Tribe.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

Summary:

IT Business Analyst (ITBA) supports the Indian Health Service (IHS), with a primary focus on Identity and Access Management (IAM) program in a large enterprise environment. As part of a multi-functional team and acting independently, the ITBA gathers and documents requirements, coordinates work across business and technical teams, supports access certification campaigns, develops application workflows, and produces the analysis and reporting for customer decision-making.

Essential Duties and Responsibilities:

• Essential duties and responsibilities include the following. Other duties may be assigned.

• Demonstrate team core competencies in daily functions, including integrity, quality of work, initiative, teamwork, sound judgment, clear communication, and accountability.

• Define and document business and technical requirements for IAM systems, including requirements for establishing roles, entitlements and access definitions, defining the provisioning life cycle processes, user account life cycle processes, reconciliation, certification, provisioning, and de-provisioning processes.

• Conduct business process analysis and customer interviews to derive Role-based access control (RBAC) structure for IAM integrated applications.

• Perform and document end-user acceptance testing for IAM applications, including SailPoint upgrades and releases.

• Serve as a Customer Success Manager by collaborating with application owners to map out all aspects of application support.

• Conduct Operational Analysis on multiple systems and processes by capturing customer business requirements in order to develop alternatives analyses containing assessment matrices, gap analysis, cost comparison, and SWOT analysis.

Education/Certification Requirements:

• Bachelor’s degree and experience with application business analysis in a Federal organization or equivalent combination of education / experience.

• Desired certifications: ITIL Foundations.

• Desired experience: Identity governance platforms such as SailPoint IdentityIQ, access certification campaigns, and Agile or Scrum delivery.

• Demonstrated proficiency in Microsoft 365, ServiceNow, Azure DevOps and Visio.

System Access Requirements, Additional Duties, Responsibilities:

Additional Duties and Responsibilities:

• Develop test plans and execute test scripts based on business and functional requirements.

• Coordinate with application administrators and developers on priorities, dependencies, and delivery status.

• Plan, coordinate, and report the status of assigned contract tasks, and maintain the related operations plans in accordance with customer direction.

• Initiate, implement, and/or oversee routine or as needed administrative and managerial project-related activities.

• Plan, conduct and direct the analysis of IT problems, and provides technical expertise in identifying, evaluating and recommending IT systems solutions to specific situations to improve the efficiency of internal administrative operations, organizations, or management.

• Analyze, evaluate, and/or make recommendations for improvement in the efficiency of internal processes, administrative operations, organizations, or management.

• Support wide range of IT management activities.

• Assist in the development of directives and the design, development, documentation, and implementation of various reporting systems.

• Aid in own self-development by being available and receptive to any training made available by the company.

• Manage IAM enhancement intake process and backlog, write user stories with acceptance criteria in Azure DevOps, and support priority reviews with the customer.

• Keep own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices.

• Customer service skills and excellent communication skills (verbal, presentation, and written)

• Ability to resolve difficult or challenging problems within the assistance of senior support or the use of outside software analysis support.

• Ability to work independently within a team environment.

Clearance Requirements:

U. S. Citizen with ability to obtain a Public Trust Clearance.

Our Equal Employment Opportunity Policy:

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.

About our Company:

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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