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Principal Trainer - Optesia

Piedmont Healthcare

Remote · USFull-timePosted 1 day agoStill listed 1 day ago

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At a glance

Compensation
No compensation found
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Epic Certification Within 90 Days

Job overview

The Principal Trainer serves as the content expert for assigned Epic applications and Piedmont-specific workflows. The role develops and leads application training programs, creates and maintains training materials and environments, and supports users through instruction and go-live events. It also contributes to workflow design and system build, coordinates training strategies and facilities, and maintains relationships with employees, physicians, and other Epic users.

Skills & qualifications

RequiredNice to have

Skills

Epic Application TrainingPiedmont WorkflowsTraining Program DevelopmentInstructional DesignUser SupportTraining Environment ManagementWorkflow DesignSystem BuildProject ManagementBusiness Relationships

Qualifications

Bachelor's in Business Administration or RelatedBachelor's in Computer Technology or ScienceBachelor's or Four Years Relevant ExperienceThree Years Software Training or Support ExperienceSeven Years Software Training or Support ExperienceEpic Certification Within 90 Days

Full job description

Overview The Principal Trainer will be the content expert for their respective application(s). Responsible for mastering both an Epic application and Piedmont-specific workflows. They develop and lead the implementation of the training program and associated training materials for their respective application(s) in coordination with other Principal Trainers for applications that share a portion of the end user's workflow. The training program should meet initial and ongoing training needs and support usability (i.e. proficiency) program led by the Director. Training methods may include classroom, web-based learning, remote instruction (e.g. WebEx), one on one coaching, and a variety of written material. Principal Trainers are expected to help match the content, curriculum, and methods to the role and workflow of the user necessary for the most effective training. Principal Trainers are responsible for the quality of the training content and curriculum, staying current with best practices for instruction and use of application(s), participating in go-live events, direct training, and provide user support. User support may include both on-site support and remote support when needed. The Principal Trainer will also be responsible for building, testing, and maintaining the training environment in coordination with the Program Manager, Environments to ensure that the training environments closely match production environment. Principal Trainers are integral members of the application workgroup and are responsible for participating in workflow design and system build in order to gain in-depth knowledge of the system functionality and rationale for the workflow design. This position is responsible for assisting with the development and/or coordination of all application training strategies, training policies and procedures, course content, course scheduling/coordination, course education and certification management of system approved applications. This position is responsible for assisting with the oversight of all training facility management including the construction, technical infrastructure, and all devices used in the delivery of these services. The Principal Trainer is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite. Responsibilities This position will be the content expert for their respective application(s). Responsible for mastering both an Epic application and Piedmont-specific workflows. They develop and lead the implementation of the training program and associated training materials for their respective application(s) in coordination with other Principal Trainers for applications that share a portion of the end user's workflow. The training program should meet initial and ongoing training needs and support usability (i.e. proficiency) program led by the Director. Training methods may include classroom, web-based learning, remote instruction (e.g. WebEx), one on one coaching, and a variety of written material. Principal Trainers are expected to help match the content, curriculum, and methods to the role and workflow of the user necessary for the most effective training. Principal Trainers are responsible for the quality of the training content and curriculum, staying current with best practices for instruction and use of application(s), participating in go-live events, direct training, and provide user support. User support may include both on-site support and remote support when needed. The Principal Trainer will also be responsible for building, testing, and maintaining the training environment in coordination with the Program Manager, Environments to ensure that the training environments closely match production environment. Principal Trainers are integral members of the application workgroup and are responsible for participating in workflow design and system build in order to gain in-depth knowledge of the system functionality and rationale for the workflow design. This position is responsible for assisting with the development and/or coordination of all application training strategies, training policies and procedures, course content, course scheduling/coordination, course education and certification management of system approved applications. This position is responsible for assisting with the oversight of all training facility management including the construction, technical infrastructure, and all devices used in the delivery of these services. This position is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite. Qualifications

Education

  • Bachelor’s Degree in business administration, computer technology or science, or a closely related field is Required or

  • In Lieu of degree four (4) years of relevant work experience will be accepted in addition to the experience requirement Required

Work Experience

  • 3 years of progressively responsible professional work experience providing computer-based software training, support, project management, or a closely related field Required or

  • In lieu of degree seven (7) years of progressively responsible professional work experience providing computer based software training, support, project management or a closely related field Required

Licenses and Certifications

  • the appropriate Epic certification be successfully obtained for a specific area of assigned responsibility within 90 Days Required

Business Unit : Company Name Piedmont Healthcare Corporate

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