Manager - Police and Security

Job Identification 229315

Job Category Facilities

Job Schedule Full time

Job Shift Shift1 - Day

Locations 252 S 4th St, Lebanon, PA, 17042, US

Assignment Category Not Applicable

FTE 1

Job Description

Schedule

Good Samaritan Hospital

Full Time: 80 Hours/Biweekly

General Summary

Provides on-site operational leadership for the WellSpan Security Teams and Police Department members in the assigned region with primary responsibility for ensuring the safety and security of patients, visitors, team members, and organizational assets. Oversees daily security and police operations, personnel performance, and compliance with applicable federal, state, and organizational requirements. Ensures coordinated response to incidents and effective collaboration with internal public safety partners and external emergency response agencies.

Responsibilities

Duties and Responsibilities

• Directs daily operations of the WellSpan Security team at the assigned site and Police Department team members in the region to ensure consistent law enforcement coverage and the safety and security of patients, visitors, team members, and property.

• Prepares and manages work schedules to ensure adequate staffing, deployment and operational readiness.

• Supervises, mentors, and evaluates security and police personnel, including conducting performance evaluations, recommending corrective actions, and supporting professional development. Supports recruitment and onboarding activities, including participation in interviews, selection processes, and initial readiness activities.

• Ensures compliance with applicable law enforcement training, certification, and regulatory requirements at the local, state, and federal levels.

• Responds to critical incidents and acts of violence on WellSpan-owned or controlled properties and performs sworn law enforcement duties in accordance with applicable law and organizational policy.

• Coordinates and participates in after-action reviews of significant incidents and supports the implementation of corrective actions and improvement plans.

• Oversees evidence handling, documentation, and chain-of-custody processes related to criminal incidents occurring on WellSpan property.

• Ensures proper operation and oversight of security infrastructure and systems supporting police and security operations, without reference to specific technologies.

• Maintains accurate operational and incident documentation and ensures timely reporting in accordance with organizational and regulatory standards.

• Provides operational support during staffing shortages, emergencies, or special circumstances as required to maintain continuity of police services.

Common Expectations:

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

• Participates in projects, details, or assignments as assigned by the Vice President of Public Safety.

Required for All Jobs:

• Performs other related duties as identified.

• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Qualifications

Qualifications

Minimum Education:

• Bachelors Degree Degree in Criminal Justice, Security Management, Homeland Security, Emergency Management, Criminology, Public Safety Administration, Business Administration or related field. Required

Work Experience:

• 3 years Managerial/Supervisory Experience. Required and

• 5 years Law enforcement or public safety experience, including supervisory or leadership responsibilities. Required

Licenses:

• Pennsylvania Municipal Police Officers' Education and Training Commission (MPOETC) Act 120 Basic Recruit Training Program. (Act 120) Upon Hire Required and

• Lethal Weapons Training Act Certification (Act 235) within 90 days Required and

• Act 501 Certification (Private Police Force (court certification) within 90 days Required and

• Basic Life Support Upon Hire Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Courses and Training:

• Successful completion of WellSpan Police Training within 90 days Required

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.

• Basic computer skills and Microsoft applications (Excel and Word).

• Excellent interpersonal/communications skills.

Benefits Offered:

• Comprehensive health benefits

• Retirement savings plan

• Paid time off (PTO)

• Education assistance

• Financial education and support, including DailyPay

• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.