Invoice Support Account Specialist 1
Lexington, SCFull-timePosted 4 days agoStill listed 2 days ago
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At a glance
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Job overview
The Invoice Support Account Specialist 1 manages customer calls, emails, and correspondence related to invoice support issues, including requests, disputes, and complaints. The role works to resolve customer issues and coordinates with internal teams and collection agencies. A high school diploma or GED is required; previous data entry and customer service experience are preferred.
Skills & qualifications
Skills
Qualifications
Full job description
As an Invoice Support Account Specialist 1, you will be responsible for managing and resolving incoming phone calls and emails from the Company’s customers, which may arise from requests, disputes or complaints. Also responsible for working to resolve customer issues.
Handle incoming calls to resolution. Document and forward calls needing additional support to the appropriate associate. Manage emails, correspondence, phone calls, etc. from customers regarding invoice support issues. Manage personal SEFL email inbox and the Invoice Support team’s email inbox. Image all documentation into the Company’s imaging system. Correspond with collection agencies via email. Send documentation to customers upon request. Interact with the Credit and Collections teams on a daily basis. Also interact with the Traffic Department and Service Centers as needed.
For this role, you will need to have a High School Diploma or GED. We prefer that you have previous data entry and customer service experience.
Work Shift First Shift
How this job compares
Set against the 2,127 open Customer Support jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This postingNot listed
- US median$74–115K/yr912 salary ranges
- US median$21–28/hr635 hourly ranges
- Openings
- Olive Jobs lists 20 open Customer Support jobs in South Carolina and 2,127 across the US. 13% of them nationwide are listed as remote or flexible.
- Hiring the most in South Carolina
- Experience
- Customer Support postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 5 years (1,377 postings).
- Education
- This posting asks for a high school diploma; 600 of the 2,127 open Customer Support jobs (28%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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