IT STATEWIDE APPLICATIONS DEVELOPER 1/2/3/4 (APPDM SAFETY POS #50385533)

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management (AppDM) Section. Req. 227935

The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within the Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

The OTS, AppDM Section, is looking for an application developer to join the Department of Corrections application development team. This position will work with partner agencies, OTS personnel and technical vendors to analyze, design, develop, implement and support IT systems. The incumbent will be responsible for the development of new, modernized applications and enhancements to existing systems using tools in the OTS technology stack.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanesTwo years of experience in information technology; OR

Six years of full-time work experience in any field; OR

An associate's degree in information technology; OR

A bachelor’s degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties: This position is in the Public Safety Cluster of the Applications and Data Management (AppDM) section of OTS and is responsible for application development and support, website design and development, data and information management and IT operations for the Louisiana Department of Public Safety & Corrections (DPSC) and the Governor’s Office of Homeland Security (GOHSEP).

The incumbent is responsible for working closely with State partners, third-party vendors and executive management to ensure the consistent delivery of IT services. This position may require travel to other work locations to perform job duties, attend meetings, and participate in training, which will require a current, valid driver's license. Designs, codes, compiles, tests, deploys and debugs new or existing applications following the Software Development Life Cycle (SDLC). Builds dashboards, charts, reports and graphs using available tools and software. Performs development tasks using the OTS technology stack following accepted policies, standards, procedures and guidelines. Supports the setup and maintenance of continuous integration / continuous delivery (CICD) pipelines; triages and resolves errors that occur within pipelines. Performs deployments using CICD pipelines. Performs technical tasks in support of application development security, encryption, certificates and load balancing. Coordinates with other employees and vendors on system integrations, file transfers and network configuration needs to implement and support applications. Conducts code analysis, planning and quality assurance. Responds to system issues and emergencies; resolves problems independently or in consultation with other Information Technology staff and/or end user personnel. Triages, researches and resolves program, integration, infrastructure, data, or system software problems of a highly technical nature, frequently interacting with other employees, supervisors, vendors, or users. Develops software utilities as needed to increase productivity. Meets with users and team members to determine information technology, project requirements, and application support needs. Evaluates user's request for changes to determine specific tasks and impacts on existing programs and systems. Troubleshoots and implements applicable solutions to address system function and performance issues or change requests. Participates in business requirements sessions for system changes and consults with contractors and other technical resources when necessary. Writes project scope, implementation plans, and system specifications; completes assigned tasks and delivers work product according to established timelines and implementation plans. Reviews and provides feedback on deliverables, technical design documents, project plans, issues and risks, change requests and bugs. Responsible for monitoring for production systems as well as setting up processes, tools and services to monitor production systems, analyze logs, and establish alerts to ensure continuous availability, optimal performance, and security of applications. Diagnoses, resolves, and escalates application errors. Logs incidents and coordinates with OTS verticals and vendors to resolve errors when needed. Prepares, writes and reviews technical documentation, program specifications and test procedures. Prepares and facilitates formal system test procedures of complex applications. Develops user guides, production documentation, and trains users. Cross-trains technical staff and coworkers as needed. Performs all other tasks, special projects, analysis, studies, and plans as directed. Position-Specific Details: Appointment Type: This vacancy will be filled by new hire or by promotion of a current permanent status classified employee. Location: This is a full-time, on-site position located in the Greater Baton Rouge area. Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Applications Developer 1, 2, 3 or 4. Compensation: The salary range listed on the job posting reflects the pay grade minimum and maximum for the IT Statewide Applications Developer 1 job title. The salary range pay grade minimum and maximum for the other levels of the career progression group can be viewed using the links below: IT Statewide Applications Developer 2 IT Statewide Applications Developer 3 IT Statewide Applications Developer 4

Substitution: Applicants who do not meet the minimum education of experience qualifications may receive experience credit from Civil Service approved certifications for up to two years of experience, which may be substituted for the bachelor's degree. Please see the list of approved Certifications for Substitutions at https://www.doa.la.gov/doa/ots/careers/certifications-for-substitutions. Louisiana is a "State as a Model Employer" for People with Disabilities. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system. For further information about this vacancy, contact: Danielle Martin HR Analyst Division of Administration/Office of Human Resources email: [email protected]