Sales Operations Analyst ›
Salt Lake City, UTJobPosted 1w agoStill listed 1w ago
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Job overview
The Sales Operations Analyst analyzes sales data, improves sales processes and tools, maintains CRM systems, and creates reports and dashboards for sales leadership. The role supports forecasting, pipeline and quota management, territory planning, lead distribution, and sales policy enforcement. It collaborates with marketing and sales teams and onboards new sales team members. A bachelor’s degree is preferred, along with experience in sales operations or business analytics.
Skills & qualifications
Skills
Qualifications
Full job description
What You'll Do:
- Analyze and interpret sales data to identify trends, insights, and opportunities for growth.
- Design and implement scalable sales processes, workflows, and tools to improve efficiency and effectiveness.
- Maintain and enhance CRM systems (e.g., Salesforce) to ensure data accuracy and reliability.
- Create and deliver reports and dashboards for sales leadership to track performance and make data-driven decisions.
- Collaborate with marketing and sales teams to align strategies and track the success of campaigns.
- Support sales forecasting and pipeline management to ensure accurate and timely reporting.
- Onboard and train new sales team members on systems and processes.
- Identify and implement best practices to drive continuous improvement in sales operations.
- Assist with territory planning, allocation and management.
- Oversee lead distribution processes to ensure fair distribution of opportunities.
- Support quota management to align with company objectives and monitor sales performance.
- Audit and assist in enforcement of rules of engagement and other Sales policies.
What You'll Need:
- Bachelor’s degree in Business, Economics, Data Analytics, or a related field preferred.
- 2+ years of experience in sales operations, business analytics, or a similar role (experience in SaaS or software industry preferred).
- Experience with CRM tools such as Salesforce and data visualization tools- Domo, Tableau or Power BI.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent organizational and project management skills.
- Strong interpersonal and communication skills for cross-functional collaboration.
- Familiarity with sales processes, pipeline management, and forecasting methodologies.
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