Management and Program Analyst

Summary

Acts as a Lead Technical Services, Operations Support Staff, Management and Program Analyst and is a point-of-contact for multiple Management and Program Analysts who support the Western Service Area.

Duties

Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional. Acts as a contributing specialist on large work activities and/or team leader for large projects/programs/activities. Provides substantial interface with program analyst, technical and non-technical personnel to translate requirements for analytical assistance into practical support products. Leads by example and is responsible for providing mentoring, advice and guidance to program analyst, both within the team and throughout the organization, on complex and challenging activities, projects, and programs. Communicates directly and indirectly with all levels of management to include senior level management, team members, internal and external customers, and across three service areas to include headquarters. Incumbent works closely with management to innovate and improve how we collect, integrate, organize, and analyze data. Applies experience and comprehensive knowledge to conduct functional activities for projects/programs that often require the development of new and innovative approaches. Advises and assists management in decision-making related to complex data sources and products without compromising data integrity or timelines. Develops a standardized reporting methodology with implementation guidance to provide practical and repeatable reporting techniques. Coordinates Program Analyst research on issues identified within NAS facilities to provide tracking and reporting in accordance with standardized reporting methodology. Uses a variety of automated data analysis and program/project management tools to complete work assignments, which may include but not limited to MS Office (Excel, Access, PowerPoint) MS SharePoint, MS Project and Tableau. Applies experience and comprehensive technical knowledge of a broad range of methods to collect, analyze, and evaluate information on programs and processes related to Technical Operations and the impact of technological, procedural, financial, and managerial considerations. Serves as a Government Technical Interpreter (GTI) for the Technical Services Group in support of existing or future contracts in a primary role or subject matter expert. Performs leadership functions related to work related projects and program teams, both local and national levels with minimal direction from management and coordinate upward reporting of program implementation activities/issues. Prepares reports showing qualitative and quantitative trends and projections and generate practical programs and recommendations to improve overall organizational. Contacts are internal and external. May act as point of contact to provide advice and guidance on the application of policies and procedures. Established policies/procedures provide guidance for most assignments but allows considerable discretion for employee to select the most appropriate approach. Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional. Work is rarely reviewed, typically through status reports and at project completion to ensure policy compliance and alignment with requirements of projects or other work activities. Performs other duties as assigned. Requirements

We are not accepting applications from noncitizens. Qualifications

To qualify for this position at the FV-I level, applicants must demonstrate specialized experience at the FV-H or FG/GS-12 level. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position and that is typically in or directly related to work of the position to be filled. Specialized experience is: Experience making substantive determinations in analytical, planning, or advisory work involving Technical Operations operating programs, as well as a demonstrated understanding of the technical operating functions directly related to the duties of the position described. Current FAA employee: You MUST submit a copy of your most recent (non-award) SF-50 including Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position. Incomplete Applications: Please follow all instructions carefully. Errors or omissions may affect your rating. Your application/resume must have your official title, grade and series in your work history. Applicants should include examples of specialized experience in their work history. All qualification requirements must be met by the closing date of this vacancy announcement. Applicants may be asked to verify information on your application for employment with the FAA. Failure to submit all required documents by the closing date of the announcement will result in loss of consideration. You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered. Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE.

Education

Education may not be substituted for experience. How You Will Be Evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Other Information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all internal/external announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include work history that describes how you meet the answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist, as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration. Current FAA employee: You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position. Interview: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. This is a temporary assignment, NTE-2 years; however, it may be extended, terminated at any time at management's discretion or made permanent without further consideration. Moderate Risk (5): This position requires completion & favorable adjudication of a Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained Links to Important Information: Locality Pay, COLA