Healthcare Access Associate - Patient Registration

Healthcare Access Associate - Patient Registration

Job Details

Job Ref:

R0089493

Category:

Administration

Employment Type:

Full-Time

Health Care Partner:

Champlain Valley Physicians Hospital

Location:

75 Beekman St, Plattsburgh, NY 12901

Department:

CVPH - Patient Registration / PAC

Job Type:

Regular

Primary Shift:

Day

Hours:

7:00 AM - 3:30 PM

Estimated Hours per Week:

40

Bi-Weekly Hours:

80

Weekend Needs:

Every Other

Pay Rate:

$23.63 - $34.26 per hour

This is a bargaining union position.

Per the Collective Bargaining Agreement, current bargaining unit employees have priority consideration for this position if they apply withinseven (7) daysof the posting date. After this period, all applicants will be considered equally.

Primary: 7:00am-3:30pm

Secondary: 8:00am-4:30pm & 9:00am-5:30pm

GENERAL SUMMARY:

Under the direction of the Patient Access Supervisor, the Healthcare Access Associate must protect the ability to collect for services performed by accurately interviewing and collecting patient demographic, clinical, and financial information and recording it into the hospital's information system. The Healthcare Access Associate is also responsible for distributing required patient information in a confidential manner, taking admission reservations from physicians' offices and the Emergency Department, and scheduling the appropriate tests, admissions, and communicating with ancillary and clinical departments when necessary. The Healthcare Access Associate is responsible for all telecommunication representative duties.

QUALIFICATIONS:

1. High school graduate required. Associates Degree in business or healthcare preferred.

2. Upon hire must be enrolled in medical terminology course and complete the course within 3 months of hire required OR have medical terminology certificate or have completed anatomy and physiology course as evidenced by transcript with “C” or better grade required. 4. Microsoft Word course certificate required within 3 months of hire, or evidenced by passing a CVPH test requirement.

3. Microsoft Excel course certificate preferred.

4. Must pass a data entry test with an accuracy score of 95% required.

5. Must become Certified Healthcare Access Associate within 24 months of hire.

6. One year customer service experience and must be comfortable asking patients for money such as copays, deductibles, and coinsurances required.

7. Upon hire must be enrolled in a basic coding course and complete the course within 3 months of hire required or have basic coding course certificate or transcript required.