IT Specialist (Network Services)

Summary

This position is located in the National Oceanic and Atmospheric Administration (NOAA), Office of the Chief Information Officer (OCIO), N-Wave, with one vacancy in Boulder, CO; Indianapolis, IN; or Silver Spring, MD. This position is also announced under vacancy number CIO NWAVE-27-13107421-ST, which is open to Status Candidates. You must apply to both announcements if you want to be considered for both.

Duties

As an IT Specialist (Network Services), you will perform the following duties: Initiate engineering research, architecture design, identification, procurement, and deployment of Information Technology (IT)-related hardware, software, high-capacity transport circuits, and cloud connectivity service at the enterprise level. Structure strategic direction, technical governance, and contract oversight for N-Wave contract personnel, commercial telecommunications carriers, and Cloud Service Providers (CSPs) to streamline end-to-end service delivery across N-Wave infrastructure and hybrid cloud offerings. Support executive-level architecture and design reviews with N-Wave engineering leads, cloud teams, and senior line office stakeholders to establish technical approaches for complex service requests. Share communication with executive National Oceanic and Atmospheric Administration (NOAA) leadership across Line Offices. Synthesize complex networking, optical transport, and cloud-edge realities into strategic roadmaps, briefings, and decision memos in support of NOAA Chief Information Officer enterprise goals. Show skill in applying, enterprise-level IT and network infrastructure. Structure projects using program and portfolio management frameworks, including Waterfall, Hybrid, and Agile methodologies. Standards for enterprise network and cybersecurity compliance are applied. Show advanced technical knowledge and broad operational experience in Wide Area Networking (WAN), high-capacity optical transport, and direct-connect cloud connectivity. POSITION REQUIREMENTS: This is a Critical sensitive, ADP position. A Top Secret security clearance is required. Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system. Requirements

This position will be filled under the DOC Alternative Personnel System (CAPS). Under CAPS, positions are classified by career, pay plan, and pay band. The ZP-4 is equivalent to the GS-13/14. Key Requirements: Applicants must be U.S. Citizens. Suitable for Federal employment, as determined by background investigation. More requirements are listed under Qualifications and Additional Information. Must be registered for Selective Service, if applicable (www.sss.gov) Qualification requirements must be met by closing date of the announcement. Additional Considerations: One year probationary period may be required.* Payment of relocation expenses (PCS) is not authorized. This position is subject to both pre-employment and random drug testing as a condition of employment. Applicants will not be appointed to the position if a verified positive drug test is received. This position requires a Critical-Sensitive (High Risk) Security Clearance. Background investigation will be required. Continued employment is subject to applicant's successful completion of security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. *Note: A one year probationary period will be required unless you are a current Department of Commerce (including NOAA) employee and are in the same line of work and with no more than a 30 day break in service. As a condition of employment for accepting this position, for those required to serve a 1-year probationary period, we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct; Needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of then Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ EDUCATION: There is no positive education requirement for this position. SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify for the 2210 series: IT COMPETENCIES: For all positions individuals qualifying based on experience must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND To qualify at the ZP-4 or GS-13 level: SPECIALIZED EXPERIENCE: In addition to meeting the IT Competencies above, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the ZP-3 or GS-12 in the Federal service. Specialized experience MUST include all of the following: Aiding in the deployment of IT related hardware, software and cloud connectivity services; Coordinating the maintenance and upgrade of IT transport or cloud infrastructure; and Providing IT related advice or guidance to personnel across enterprise telecommunications networks or cloud environments.

Education

Substitution of education for specialized experience is not applicable to this vacancy. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire and/or evaluation through a manual assessment process, and your responses to any additional assessments (i.e. USAHire) required for this position. Your qualifications will be also be evaluated using a Job Knowledge Test. The Job Knowledge Test is designed to assess technical and professional expertise directly relevant to the requirements of this announcement. This assessment measures the specialized knowledge and skills accumulated over time, which are critical for successful performance in this position. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. CATEGORY RATING: Category rating will be used in the ranking and selection process for this position. Within each category, those entitled to Veterans' preference will be listed at the top of the pre-defined category for which they are placed. The quality categories are Gold, Silver, and Bronze. Preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category (Gold) depending on the position and grade level of the job. For more information on Category Rating, please go to Category Rating. Your responses to the application questions and/or assessment method will determine your placement in the appropriate quality category described above. Your responses must be substantiated by your resume and supporting documents. If you do not respond to the application questions you may be rated ineligible. Candidates placed in the "Gold" category will be identified first for referral to the hiring manager and may be invited for an interview. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Acquisition Strategy, Information Technology Architecture, and Infrastructure Design If referred, all relevant documents submitted with your application package will be forwarded to the hiring official for review. To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/13107422 Other Information

ICTAP and CTAP Candidates: Eligible for selection priority if it is determined that they have exceeded the minimum qualifications by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on OPM's Career Transition Resources website at: Employee Guide to Career Transition. ICTAP applicants MUST submit the following documents: Copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; Copy of your SF-50 "Notification of Personnel Action" documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc; Copy of your latest performance appraisal including your rating; and Any documentation from your agency that shows your current promotion potential. CTAP applicants MUST submit the following documents: Copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice). Copy of your SF-50 "Notification of Personnel Action", noting current position, grade level, and duty location; Copy of your latest performance appraisal including your rating; and Any documentation from your agency that shows your current promotion potential. NOAA participates in e-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees. The Federal Government is an Equal Opportunity Employer. Candidates will not be hired based on their race, sex, color, religion, or national origin.