Patient Navigator - Chandler, AZ

Job Details: Job Location: SimonMed Imaging (SMI) Dobson Womens Center - Chandler, CA, Salary Range: $25.00 - $30.00Hourly, Saving Lives with Early Detection | HALO Precision Diagnostics (HALO Dx)

At HALO Diagnostics (HALO Dx), we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and conquer the most impactful diseases. Through specialized care and advanced diagnostic tools, we make a measurable difference in patient outcomes.

From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology, and Whole-Body Imaging, our radiologists are highly trained to diagnose and, in many cases, treat a wide range of conditions using minimally invasive and precision-driven approaches.

Position Details

Position: Patient Navigator Float (Patient Support & Phlebotomy) – Hereditary Cancer Testing Home Site: Dobson Women’s Site – Chandler, AZ Float Locations: Ahwatukee and North Gilbert, AZ, as needed Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Type: Full-Time | In-Person

Bilingual in English and Spanish preferred.

About the Role

The Patient Navigator Float (Patient Support & Phlebotomy) plays a critical role in guiding patients through key stages of their genetic testing and diagnostic journey. This position provides patient education, care coordination, and phlebotomy support while working closely with a multidisciplinary clinical team to deliver a seamless, compassionate, and high-quality patient experience.

This role is based at the Dobson Women’s Site in Chandler, AZ, with travel to the Ahwatukee and North Gilbert sites as needed to support staffing and patient care needs.

In addition to competitive compensation, this position offers a comprehensive benefits package and stock options within a fast-growing healthcare technology organization.

Position Overview

The Patient Navigator Float supports patients undergoing hereditary cancer genetic testing through patient navigation, clinical coordination, partner site support, and specimen collection. This role serves as a primary point of contact for patients and partner site staff, helping guide individuals through education, scheduling, specimen collection, and follow-up while ensuring an exceptional patient experience.

The Navigator’s home site will be the Dobson Women’s Site in Chandler, AZ. The Navigator will also provide float coverage at the Ahwatukee and North Gilbert sites as needed to support clinic operations and maintain consistent, high-quality patient care.

You will work closely with clinicians and operational teams across assigned locations to ensure efficient workflows, strong partner relationships, and a positive patient experience. This role is built on HALO Dx’s Navigator Pillars, which guide how we care for patients, support partners, and execute daily work.

Key Responsibilities

Patient Navigation & Communication

Guide patients through the hereditary cancer genetic testing process from start to finish.

Provide clear, compassionate education on testing, procedures, and next steps.

Serve as a primary patient contact to ensure a supportive and informed experience.

Conduct structured patient consultations to ensure clarity, accuracy, and consistency.

Clinic Integration & Partner Relationships

Build strong relationships with partner site staff, providers, and clinical teams across assigned locations.

Serve as a reliable point of contact for partner sites to support patient navigation and testing workflows.

Adapt to the needs and workflows of each assigned location while maintaining consistent service standards.

Communicate effectively with site staff and operational leadership to address patient needs and resolve workflow challenges.

Float Coverage & Multi-Site Support

Maintain the Dobson Women’s Site in Chandler, AZ, as the primary home location.

Provide coverage at the Ahwatukee and North Gilbert sites as needed based on staffing and operational needs.

Travel between assigned sites to support patient care, specimen collection, and daily clinic operations.

Adapt to varying site schedules, workflows, and team needs while maintaining a consistent, high-quality patient experience.

Maintain flexibility and communicate proactively regarding scheduling, travel, and coverage needs.

Phlebotomy & Specimen Collection

Perform venipuncture and specimen collection in accordance with established clinical protocols.

Follow proper patient identification, specimen labeling, handling, and processing procedures.

Maintain compliance with infection prevention, safety, and quality standards.

Ensure accurate documentation of specimen collection and related patient interactions.

Documentation & Operational Excellence

Maintain accurate, timely, and complete patient records and documentation.

Follow established workflows, procedures, and compliance requirements.

Support efficient clinic operations and timely completion of patient testing workflows.

Track and communicate patient progress, follow-up needs, and operational concerns.

Contribute to performance goals related to patient experience, workflow efficiency, documentation, and in-network testing.

Teamwork & Professional Development

Collaborate with clinical, operational, and partner site teams to support patient care.

Participate in required training, meetings, and ongoing professional development.

Maintain required certifications and complete assigned training within established timelines.

Demonstrate professionalism, flexibility, accountability, and a patient-first approach across all assigned locations.

Qualifications: