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TDCJ - Program Specialist VII - Information Techno

Texas Department of Criminal Justice - SET

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At a glance

Compensation
No compensation found
Location
Huntsville, TX
Work Authorization
Not specified

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Job overview

The Program Specialist VII supports information technology operations and initiatives for the Texas Department of Criminal Justice. Duties include ServiceNow access for CMDB/APM, disaster recovery, audit assistance, and IT project support. The role seeks experience with technology projects, government and corporate service providers, IT policies, LAN/WAN systems, and complex troubleshooting; preferred qualifications include specified Microsoft or ITIL credentials and experience.

Skills & qualifications

RequiredNice to have

Skills

Technology Project SupportState Government CollaborationCorporate Service Provider CollaborationIT Policy ImplementationTechnical CommunicationLAN/WAN SystemsHardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingTechnology Project LeadershipIT Policy DevelopmentNetwork Performance ImprovementTechnology EvaluationTechnical GuidanceIndependent WorkInfrastructure SecurityMicrosoft Active DirectoryMicrosoft 365

Qualifications

Bachelor's Degree or Equivalent ExperienceMicrosoft Certified ProfessionalITIL Foundation Certification

Full job description

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=106818andPostingSeq=1Job DescriptionApplicants must submit both a rsum and a completed application to be considered. Both documents should include sufficient work history to assess qualifications. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.* To expedite the application process, please attach your valid government-issued photo identification card, your social security card or proof of authorization to work in the United States, and your proof of education (official diploma or transcript) * Job Duties:Include, but not limited to, ServiceNow access for CMDB/APM, Disaster Recovery, assist with Audits, support ITD projects and initiativesYou'd be a GOOD fit if:You have a bachelor's degree or equivalent experience, along with experience supporting technology projects, working with state government and corporate service providers, interpreting and implementing IT policies and procedures, and communicating technical needs. You should also have experience designing, implementing, installing, and maintaining LAN and WAN systems, as well as troubleshooting complex hardware, software, and networking issues.You'd be a GREAT fit if:You also have experience leading technology projects, coordinating with agencies and service providers, developing IT policies and procedures, improving network performance, evaluating technology solutions, providing clear technical guidance while working independently, and maintaining the security and integrity of critical infrastructure as defined by state law. Certification as a Microsoft Certified Professional (MCP), experience administering Microsoft Active Directory or Microsoft 365, or an Information Technology Infrastructure Library (ITIL) Foundation certification is preferred. *For the full Job Description, please click the link below:Program Specialist VII Additional Information:Travel 25% - Position may spend 15 nights away per month Work Site Visits No Study Material No Pre-Service Training Academy Required No Hazardous Duty/Longevity Position Longevity *Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.Contact Information: Questions concerning this Questions concerning the applicationposition can be directed to: process can be directed to: Roberta Poehl Kathy ChandonnetHiring Manager OR Human Resources936-437-2239 [email protected] [email protected] Important Note to the Candidate:Military PreferenceTo receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.Military Occupation Specialty Codeshttps://hr.sao.texas.gov/CompensationSystem/JobDescriptionsClick on the occupational category for the position.Additional MOS can be found at the State Auditor's Office, Military Crosswalk Guide.The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.Applications submitted through Work in TexasWork In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.EligibilityAn applicant must be eligible to work in the United States and must remain eligible, without sponsorship or any assurance of financial o other assistance from this agency, during the term of their employment. EEO Statement:The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.

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