
Project Manager 2
Schenectady, NY · HybridFull-time$91–115K/yrSeen todaySeen in employer's feed today
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Job overview
The Project Manager 2 will manage projects and system maintenance affecting Contact Center staff, coordinating activities with staff and external stakeholders. The role includes documenting business processes, identifying required changes, prioritizing enhancements, setting project timelines, evaluating solutions, communicating requirements, developing test scenarios, and overseeing internal control analysis and testing. The position is with New York State Taxation & Finance in Schenectady.
Skills & qualifications
Skills
Qualifications
Full job description
NY HELPS Yes
55-b/c Eligible Yes
Agency Taxation & Finance, State
Title Project Manager 2
Occupational Category Other Professional Careers
Salary Grade 23
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $90582 to $114585 Annually
Employment Type Full-Time
Appointment Type Permanent
Internship No
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? Yes
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County Schenectady
Street Address 93 West Campbell Rd
City Schenectady
State NY
Zip Code 12306
Duties Description Under the direction of Taxpayer Services Specialist 4 the incumbent of this position will perform the following essential functions:•Manage a team of BSA1’s, TSS2’s, TSS1’s and other designated staff responsible for projects and system maintenance that impacts on the Contact Center staff. •Schedule and plan project activities of the section, working closely with staff and external stakeholders. •Review, document, and categorize current or as-is state of the business process or function including creating flow charts and process models and may develop portions of the desired future or to be state of those processes. •Identify and document the scope of business process changes or enhancements required by procedural changes or by changes to Federal, State, or local laws and statutes. •Prioritizes business process changes to maintain system functionality and efficiencies. •Establish timetables for completion of projects. •Evaluate solution performance against business goals and objectives.•Communicate business process and system requirements to IT staff, program staff and stakeholders. •Manage multiple projects of small or medium scope and assist in coordinating portions of larger projects.•Develop test data scenarios and analyze the results. •Validate requirements throughout the business analysis process. •Review and write business system documentation.•Oversee those responsible for the Internal Control Process, including annual analysis and testing of current identified risks and controls.•Adhere to the Department's time and attendance rules and regulations.
Minimum Qualifications The ability to fill this position is subject to DOB guidelines for processing personnel transactions. Note: a budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations. If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment may be made using the following:a) New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS);b) Employees who are currently serving in the same title are eligible for reassignment without change in title or status;c) Candidates reachable on the appropriate eligible list for this title and location;d) Employees eligible for transfer.This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS:Seven years of experience in project management which must have included planning and at least three other of the management process groups: origination (including governance work intake, portfolio management, capacity demand planning); initiating; executing; controlling; and, closing; and the development of project management deliverables, such as scope statements, schedules, budgets, quality plans, risk plans, and communication plans.Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience;J.D. may substitute for six years of specialized experience;Ph.D. may substitute for seven years of specialized experience.
Additional Comments Please submit proof of degree showing your name, school name, degree was earned, date degree was earned with your application. Foreign degrees must have an approved evaluation: https://www.cs.ny.gov/jobseeker/degrees.cfmCAPM and PMP certifications should also be submitted with your application.New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.
Some positions may require additional credentials or a background check to verify your identity.
Name Mary Trombley
Telephone
Fax
Email Address [email protected]
Address
Street W A Harriman State Office Campus
1220 Washington Ave
City Albany
State NY
Zip Code 12227
Notes on Applying Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume, and unofficial transcripts. The transcripts submitted must include your name, the institutions name, coursework, and credits awarded to be accepted.https://www7b.tax.ny.gov/HELP/gateway/HELP.home
How this job compares
Set against the 22,880 open Project Manager jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$91–115K/yr
- New York median$106–158K/yr873 salary ranges
- US median$108–172K/yr14,379 salary ranges
This range's midpoint, $103K, is 23% below the New York median midpoint ($133K) — in the lowest quarter of Project Manager salary ranges in New York.
- Openings
- Olive Jobs lists 1,221 open Project Manager jobs in New York and 22,880 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- City of New York41 open
- EY39 open
- Amazon34 open
- Experience
- This posting asks for at least 7 years of experience; Project Manager postings that state a minimum ask for 6 years at the median (19,733 postings).
- Education
- 11,958 of the 22,880 open Project Manager jobs (52%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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