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Regional Manager/Quality Control - Army TAP

Calibre Systems Inc

Fort Knox, KYFull-timeSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Fort Knox, KY
Schedule
Full-time
Work Authorization
US work authorization required

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Calibre Systems, Inc. seeks a Regional Manager/Quality Control to lead TAP operations at Fort Knox, overseeing personnel, ensuring VOW/CRS compliance, managing customer service and transition counseling, coordinating with government stakeholders, safeguarding PII, and handling reporting and outreach activities.

Skills & qualifications

RequiredNice to have

Skills

Government CoordinationPersonnel ManagementCustomer ServiceTransition CounselingQuality Control OversightPII SafeguardingMandatory Training ManagementReporting and Documentation

Qualifications

Bachelor's DegreeMaster's Degree Preferred in Training and Development or Related Field2+ Years Career Counseling ExperienceExperience Managing PersonnelU.S. CitizenshipSuccessful Completion of National Agency Check/Background Investigation

Full job description

Compensation

$

Hours Per Week

40

Number Of Positions

1

Job Description

Regional Manager/Quality Control - Army TAP

5516

CALIBRE Systems, Inc., an employee-owned, mission focused solutions and digital transformation company is seeking a Regional Manager/Quality Control to support our ARMY TAP program.

The Regional Manager/Quality Control lead serves as the installation-level leader for TAP operations and quality assurance. This position manages personnel, coordinates with Government stakeholders, ensures VOW/CRS compliance, reviews service delivery quality, and supports customer service, reporting, and outreach activities.

  • Serve as the contractor’s primary point of contact with the Government at the installation level and manage on-site operations.

  • Ensure VOW/CRS services are conducted and documented in accordance with the PWS and applicable standards.

  • Lead staff to deliver high-quality customer service and transition counseling support to TAP clients.

  • Manage personnel, materials, schedules, and required monthly reports and administrative documents.

  • Coordinate site visits, employer outreach, public affairs, Pre-Separation Briefings, and DD Form 2648/eForm completion.

  • Review work performed in TAPXXI, safeguard PII, ensure mandatory training completion, and apply quality control oversight across services.

  • Master’s degree preferred in Training and Development, HR Management, Counseling, or a related field, with at least 2 years of career counseling, education, or related experience; bachelor’s degree accepted with relevant experience.

  • Experience managing personnel at one or more sites and coordinating transition activities with Government counterparts.

  • Experience conducting QC checks, safeguarding confidential information and PII, and ensuring requirements are completed on time.

  • Experience working directly with clients and exercising independent judgment.

  • U.S. citizenship and successful completion of a National Agency Check/background investigation.

Preferred Qualifications

  • Demonstrated experience leading multi-site or regional TAP operations.

  • Prior experience supporting Army transition programs, employer outreach, or installation-level operations.

Ft. Knox, Kentucky, United States

Full-Time/Regular

Equal employment opportunity, including veterans and individuals with disabilities

PI286959160

Place of Work

On-site

Requisition ID

5516

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