Quality Control Analyst II

Firstsource

Louisville, KYFull-time$7.25/hrSeen 2w agoSeen in employer's feed 2w ago

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At a glance

Compensation

$7.25/hr

Location

Louisville, KY

Schedule

Full-time

Work Authorization

Not specified

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Job overview

Firstsource seeks a Quality Control Analyst II to review mortgage loan files, verify documentation, and ensure accuracy. The role involves manual and automated underwriting, auditing multiple files daily, and maintaining high accuracy while staying current on guidelines and training. Candidates must possess strong communication, Microsoft Office skills, and the ability to prioritize tasks.

Skills & qualifications

RequiredNice to have

Skills

Manual UnderwritingAutomated UnderwritingLoan ProspectorDesktop UnderwriterMicrosoft Office SuiteWordExcelWritten CommunicationMultiple Task HandlingUnderwriting Guidelines KnowledgeAuditingMentoring

Qualifications

High School Diploma/GEDCollege Degree or Equivalent Work-Related Experience3+ Years Mortgage Underwriting ExperienceExperience in Quality Assurance Services in Multiple Client EnvironmentPrevious Signing Authority

Full job description

Experience Required

3 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

About Firstsource

Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries.

With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.

Job Summary

Review Mortgage loan files to ensure accuracy of information and verify the presence of all required documents. Documents may include credit, title, appraisals, credit documents, property valuation, loan-to-value ratios, and debt carried. Manual Frontline Underwriting experience is required to perform this job.

Qualifications:

College Degree or equivalent work-related experience, and High School Diploma or equivalency required

At least 3 years of recent experience in conventional and government underwriting and Quality Assurance/Quality Control function in the mortgage banking industry

Experience in quality assurance services in a multiple client environment a plus

A strong working knowledge of calculating and verifying income & assets, and evaluating credit reports, purchase contracts, appraisals, title commitments, and other loan pertinent documentation

In depth working knowledge of AUS systems, including Loan Prospector and Desktop Underwriter

Must have manual underwriting experience, as well as automated

Must have held previous signing authority

At least an Intermediate level user of Microsoft Office Suite, with an emphasis on Word and Excel

Strong written communication skills

Ability to handle multiple tasks and prioritize workloads

Knowledge of all conventional and government underwriting guidelines for agencies

Essential Duties and Responsibilities:

Audit a minimum of 8 files per day relating to credit, collateral, and capacity AND maintain a 98% rate of accuracy

Analyze calculations and verifications of income & assets, and evaluations of credit reports, purchase contracts, appraisals, title commitments, and other loan pertinent documentation

Enter review results into company's proprietary software

Stay current on all agency, state and federal guidelines, and participate in on-going training as industry evolves

Review internal audit results, and discuss feedback with team lead/manager for response

Work well with others including mentoring new hires or junior level analysts as needed

Manage time efficiently and prioritize workloads to meet strict deadlines while handling multiple tasks

Be flexible in the work environment

Conduct all activities and interactions in a professional manner

Complete company/client introductory training during orientation period

Adhere to the company's policy and procedures.

Other duties as assigned by manager

Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's I-9 to confirm work authorization.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.