IT Specialist (Systems Analysis/Applications Software)

Summary

As an IT Specialist (Systems Analysis/Applications Software) at the GS-2210-14, you will be part of the Mission Applications Management Division (MAMD), Office of the Chief Information Officer, U.S. Equal Employment Opportunity Commission (EEOC). If selected, you will serve as the Senior Applications Platform Engineer, in support of the agency's ARC application platform.

Duties

• Administers enterprise cloud platform services within Microsoft Azure environment, including Azure Kubernetes Service (AKS), Azure App Service, Azure API Management, Key Vault, Azure Monitor, and cloud-native services supporting applications.
• Leads the design, implementation, and modernization of application platforms, migrating legacy Java/Spring-Boot and Angular to modern cloud-based architectures utilizing Python, Flask, PostgreSQL, containerization technologies, and Azure services.
• Develops and maintains infrastructure-as-code solutions using Bicep and Terraform to automate cloud resource provisioning, configuration management, and deployment activities.
• Establishes and implements enterprise application security standards, secure coding practices, and architectural requirements to reduce vulnerabilities and strengthen system confidentiality, integrity, and availability.
• Designs, publishes, manages, and governs application programming interfaces (APIs) through Azure API Management, ensuring compliance with enterprise architecture standards and industry best practices.
• Reviews front-end and back-end application architectures, source code, and deployment configurations to ensure optimal performance, scalability, maintainability, and compliance with established technical standards.
• Manages container build processes, image registries, continuous integration/continuous deployment (CI/CD) pipelines, and automated deployment mechanisms supporting enterprise application delivery.
• Monitors platform security posture and compliance with federal cybersecurity requirements, including FedRAMP High controls, continuous monitoring activities, vulnerability remediation efforts, and audit readiness initiatives.
• Provides Tier III technical support, troubleshooting, and consultation to development teams, system owners, and stakeholders regarding platform services, authentication mechanisms, application integrations, and cloud infrastructure capabilities.

Qualifications

IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. For the GS-14: You must have one year of specialized experience equivalent to the GS-13 level in federal service.Specialized experience must include demonstrable experience: Lead technology improvement or modernization projects affecting multiple applications or systems, including evaluating requirements, recommending solutions, and overseeing implementation activities. Develop and implement standards or procedures used by project teams to improve software quality, system security, operational efficiency, or consistency across an organization. Analyze system performance, operational data, or security findings to identify root causes of issues, implement corrective actions, and improve overall system reliability. Review technical solutions and provide recommendations to management, project teams, or stakeholders on system architecture, application design, risk reduction, and technology investments. Coordinate activities across multiple teams to ensure technology projects are completed on schedule and comply with security requirements, organizational objectives, and established technical standards. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS-14 level. Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education qualification requirement. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13105095 All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a federal service position within the competitive service or federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Equal Employment Opportunity The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Other Information

Relocation expenses will not be paid. You will be expected to report to the duty station listed on this announcement. This job opportunity announcement may be used to fill additional similar vacancies across the EEOC. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites: Persons with Disabilities, Schedule A Special Hiring Authorities for Veterans Special Hiring Authorities for Certain Military Spouses Family of overseas employees Peace Corps & AmeriCorps VISTA Foreign Service Employees All employees of the federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with the EEOC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow the EEOC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.