ER Registration- Full Time Nights Parsons

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13619409 ::: {#main role="main"} Business office ### Department: Business Office ### Description: Full Time Opportunity Sunday-Thursday 11pm-7am **Job Summary:**PBX/Registration Specialist is responsible for managing both the patient registration process and the PBX phone system. Duties include: - Greet patients and visitors in a professional, friendly manner. - Collect and verify personal, demographic, insurance, and medical information for patient registration. - Ensure that all required consent forms, insurance verification, and financial responsibility forms are completed. - Communicate with patients regarding billing, payment policies, and other relevant information as needed. - Answer incoming calls to the hospital's main PBX system promptly and professionally. - Direct calls to the appropriate departments, staff members, or medical units as required. - Provide assistance to callers, including answering questions or offering information related to hospital services. - Offer excellent customer service to patients, staff, and visitors, addressing inquiries and concerns in a timely manner. - Ensure accurate and timely entry of patient information into the electronic systems - Collaborate effectively with the admissions and healthcare team to ensure the smooth flow of patients. - Assist other departments as needed, ensuring efficient communication between teams during evening shifts. - Maintain confidentiality of patient information in compliance with HIPAA and other privacy regulations. - Follow hospital policies and procedures to ensure a safe and secure environment for patients and staff. Requirements: Education: High School Diploma or equivalent preferred Experience: Prior experience in a healthcare setting is preferred. Certifications: CPR/BLS ::: EOE