NEENAH INC logo

Sr. Technical Manager

NEENAH INC

STEVENS POINT, WIJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
STEVENS POINT, WI
Work Authorization
Not specified

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Job overview

The Senior Technical Manager maintains customer satisfaction across three specialty paper and packaging facilities and evaluates, prioritizes, and executes improvement strategies. This on-site role may be based in Neenah or Stevens Point, Wisconsin, and requires regular travel between sites. The manager provides technical and quality oversight, supports customer and supplier relationships, and leads process, product, and capital-project initiatives.

Skills & qualifications

RequiredNice to have

Skills

Process ImprovementCustomer Complaint ResolutionCustomer Relationship ManagementQuality ManagementCapital Project Management

Full job description

JOB REQUIREMENTS: Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that connect, protect, and purify our world. Location:Whiting Mill, Neenah Mill and Neenah Converting Center Description: TheSeniorTechnicalManageris responsible formaintainingcustomer satisfactionexpectationsfor three of Mativ's specialty paper and packaging facilities, as well as evaluating,prioritizingandexecutingimprovement strategies.Thison-siteposition can bebased out of eitherNeenah, WIor Stevens Point, WI, but will requireregulartravel between the sites. Responsibilities: Promote a culture of safety and quality by modeling strong leadership behavioras part of theWhiting Mill, Neenah Mill, and Neenah Converting Center site leadership teams. Provide technicalexpertisetomodifyexisting mill processesand/orbyaddingnew processes that will improve quality and increase profitability. Address customer complaints, including ensuring thorough investigations, assignment of corrective and preventative actions, and communication to internal and external stakeholders. Attain new business through the development of superior customer relationshipsanddemonstratedunderstanding ofourassets'capabilities.Maintain athorough understanding ofour performance during new product trialsand a willingness to share information that helps the team advance its skillset and capabilities. Protect Mativ's business bycomplyingwithany external certifications, performingauditsand conducting routine reviews to manage risksand drive continuous improvement.Serveas thecentral pointof contact for multi-site certificates. Support the evaluation,approvaland monitoring ofthirdpartycontract manufacturing partners and suppliers. Support the evaluation and onboarding of new business and product changesbymeeting all quality and regulatory requirements, such as quality agreements, product specifications, validations, and supplier and supplied material qualification. Execute and develop capital projects necessary to sustain or improve new and existing products. Ensure the effective implementationand ongoing executionof a Quality Management System. Act as the key liaison between Sales/Customer Service and Operations Provide oversight to site-specific technical and quality resources in adhering to product specification processes, nonconforming product processes, as well as proper laboratory and... For full info follow application link. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or other protected status and will not be discriminated against on the basis of disability. SWM International is committed to help individuals with disabilities participate in the workforce, and ensure equal opportunity to compete for jobs. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2CF71B077AC24E03

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