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Manufacturing Customer Support Rep

Kelly Services

Saint Charles, MOFull-time$24–28/hrSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$24–28/hr
Location
Saint Charles, MO
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Kelly Services is hiring a Manufacturing Customer Support Representative for a direct-hire opportunity with a manufacturer in Chesterfield, Missouri. The role supports international customers, primarily by email, and follows orders from quotation through completion. The representative prepares quotations, processes purchase orders, interprets technical drawings, coordinates with internal departments, and resolves order issues and customer concerns.

Skills & qualifications

RequiredNice to have

Skills

Blueprint InterpretationTechnical Drawing InterpretationWritten CommunicationCustomer ServiceProblem SolvingTechnical AptitudeAttention to DetailFollow-ThroughMicrosoft OfficeExcelERPInternational Customer SupportBilingual Communication

Qualifications

Manufacturing Customer Support ExperienceBachelor's Degree

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

We’re hiring: Manufacturing Customer Support Representative – International

Kelly Services is partnering with a manufacturer in Chesterfield, MO, for a direct hire opportunity supporting international customers.

Location: On-site in Chesterfield, MO

Pay: $24–$28/hour, based on experience

Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m.

Do you enjoy working with customers, understanding technical details, and following an order from quote through completion? This could be a great next step!

What you’ll do:

  • Support an assigned international customer territory, communicating primarily through email.

  • Prepare quotations and process purchase orders accurately.

  • Read blueprints and technical drawings to review dimensions, tolerances, and customer requirements.

  • Ask questions to clarify missing information and coordinate with engineering, production, and other departments.

  • Investigate order issues, resolve customer concerns, and communicate updates through completion.

What we’re looking for:

  • At least two years of experience in manufacturing customer support, order processing, manufacturing support, or a related role.

  • Ability to read and interpret blueprints and technical drawings.

  • Strong written communication, customer service, and problem-solving skills.

  • Technical aptitude, attention to detail, and consistent follow-through.

  • Proficiency with Microsoft Office and basic Excel skills; ERP experience is preferred.

  • Bachelor’s degree preferred, not required.

  • International customer experience and bilingual skills are a plus.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment\_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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