Club Manager
Planet Fitness - Portland ME Group
Augusta, MEFull-time$53K/yrPosted 6 days agoStill listed 5 days ago
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Job overview
The Club Manager oversees gym operations to deliver an exceptional member experience and support the club’s financial success. The role leads and develops team members, maintains a positive and welcoming club atmosphere, and ensures cleanliness and customer service standards. The posting seeks strong leadership and customer service abilities, basic computer proficiency, and availability to be called on as needed.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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Health insurance
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Opportunity for advancement
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Paid time off
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Training & development
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Bonus based on performance
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Competitive salary
Are you a leader who is interested in fitness and wellness?
Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must! Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today!
As Club Manager (CM) will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Reports To Regional Manager
Essential Duties and Responsibilities
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Create and maintain a culture of positivity and motivation within the club for the benefit of the Team Members and customers.
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Create and maintain a friendly welcoming atmosphere for all Team Members, members, prospective members and guests and ensure Team Members follow superior customer service guidelines. Provide 1 service.
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Keep clubs spotlessly clean.
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Recruit, hire, train and develop a high-performing club Team Members.
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Payroll
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Staff Management
Qualifications/Requirements
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Superior customer service skills, preferably in the fitness industry
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Experience working as an Assistant Manager at Planet Fitness preferred
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Exceptional leadership, diplomacy and listening skills
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Basic computer proficiency (Microsoft Suite)
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Hard working, enthusiastic and energetic.
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Strong problem resolution skills
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Current CPR Certification recommended
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Must be 18 years of age or older
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Must be punctual
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Must have the ability to be constantly on call on an immediate as needed basis
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