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OS&D Agent

Insight Global

Irving, TXJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Irving, TX
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The OS&D Agent handles overages, shortages, and damages by documenting non-conforming receipts or units, placing affected product on hold, and tracking items through resolution. The role supports disposition and returns-to-vendor preparation, including RMA operations for returned units and chain of custody for held high-value product.

Skills & qualifications

RequiredNice to have

Skills

Clear Written Documentation, nice to haveBasic Computer Skills, nice to have

Qualifications

High School Diploma or Equivalent, nice to haveReceiving, OS&D, or Claims Experience, nice to have

Full job description

Job Description

Role summary Handles overages, shortages and damages (OS&D) so every non-conforming receipt or unit is documented, held and resolved correctly.

Key responsibilities -Document overages, shortages and damages with photos and notes. -Place non-conforming product on hold in the designated area. -Prepare OS&D records and notifications for the supervisor. -Track open OS&D items through resolution. -Support disposition and returns-to-vendor preparation.

Program specifics -RMA Operations: non-conformance handling of returned units. -Chain of custody for held high-value product.

Skills and Requirements

-High school diploma or equivalent preferred. -Receiving, OS&D or claims experience preferred. -Clear written documentation and basic computer skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

How this job compares

Set against the 9,281 open Operations jobs on Olive Jobs, counted November 12, 2026.

Pay
  • This postingNot listed
  • Texas median$93–150K/yr240 salary ranges
  • Texas median$19–20/hr106 hourly ranges
Openings
Olive Jobs lists 749 open Operations jobs in Texas and 9,281 across the US. 3% of them nationwide are listed as remote or flexible.
Hiring the most in Texas
Experience
Operations postings that state a minimum ask for 4 years of experience at the median; the middle half ask for 2 to 7 years (5,773 postings).
Education
3,141 of the 9,281 open Operations jobs (34%) ask for a bachelor's degree or higher.

Pay, requirements and demand for Warehouse jobs

Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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