AudioVisual Installation Technician

The OpportunityAre you the kind of person who enjoys bringing technology to life, solving technical challenges, and seeing the direct impact of your work every day? Join Cornell University's Audio Visual Services team and play a critical role in designing, installing, and supporting the technology that powers learning, collaboration, and innovation across campus. From state-of-the-art classrooms and conference spaces to specialized instructional environments, your work will help students, faculty, and staff connect, teach, and learn through seamless technology experiences. As an AV Installation Technician, you will work alongside a highly collaborative team of technology professionals responsible for deploying and maintaining audio visual systems across Cornell University. This is a hands-on position where no two days are exactly alike. You'll coordinate with internal partners, contractors, and vendors while managing multiple projects that support Cornell's world-class academic mission. About the DepartmentCornell Information Technologies' Audio Visual Services team supports the university's teaching, learning, and collaboration environments through innovative AV and classroom technology solutions. Known for its strong team culture, collaborative approach, and commitment to excellence, the team delivers high-impact technology projects that directly support Cornell's faculty, staff, and students. What We NeedWe are seeking a self-motivated technical professional who enjoys solving problems, working with cutting-edge technology, and collaborating with a variety of stakeholders. Success in this role requires a blend of technical expertise, initiative, customer service, and the ability to manage multiple priorities in a fast-paced project environment. Required Qualifications: * Associate degree with four to six years of experience in audio-visual installation, low-voltage systems installation, or a related technical field, or an equivalent combination of education and experience. * Demonstrated knowledge of audio-visual system components, installation practices, and audio-visual signal flow. * Experience installing, configuring, testing, and troubleshooting audio-visual and low-voltage technology systems. * Ability to interpret and work from technical documentation, including system schematics, wiring diagrams, and architectural drawings. * Demonstrated ability to communicate effectively and professionally with technical and non-technical stakeholders within a complex enterprise IT environment. * Strong organizational skills with exceptional attention to detail and a commitment to delivering high-quality work. * Proven ability to troubleshoot technical issues, identify root causes, and implement effective solutions. * Ability to work independently and collaboratively in a team-oriented environment while managing multiple priorities and meeting project deadlines. * Strong customer service skills and the ability to establish and maintain effective working relationships with faculty, staff, students, vendors, and contractors. * Ability to safely lift, move, and install audio-visual equipment and materials and climb ladders as required to perform installation and maintenance activities. * Proficiency with standard computer applications and technology tools required to support installation, configuration, and documentation activities. * Commitment to workplace safety, adherence to established procedures, and continuous improvement of technical skills and service delivery. * Must possess and maintain a valid New York State driver's license. Out-of-state employees must obtain and provide proof of a NYS license within 30 days of starting employment; may be required to operate a motor vehicle (your own vehicle or Cornell-owned) to travel to/from job sites. * Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.