Software Engineer III - DevOps

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the team:

The team builds and operates cloud platforms, infrastructure automation, deployment pipelines, and related services that support reliable application delivery. Engineers collaborate across development, security, and operations to improve platform scalability, security, observability, and operational efficiency.

About the role:

We are looking for a cloud and platform engineer to design, automate, and operate secure, scalable, and reliable cloud infrastructure, primarily on Google Cloud Platform (GCP). You will develop infrastructure as code, build continuous integration and continuous delivery (CI/CD) workflows, manage container platforms, and create automation that improves developer productivity and operational efficiency.

You will work across development, security, and operations teams to deliver reliable cloud platforms. You will also contribute to technical design decisions, review infrastructure and automation code, mentor team members, and support platform services throughout their lifecycle.

Key responsibilities:

Cloud platform engineering

• Design, build, automate, and maintain secure, scalable, and reliable cloud infrastructure on GCP.

• Develop infrastructure as code (IaC) solutions using Terraform and Ansible to provision and manage cloud resources.

• Build reusable platform capabilities that improve developer productivity and operational efficiency.

CI/CD and automation

• Design, implement, and maintain GitHub Actions workflows and enterprise CI/CD pipelines.

• Automate build, test, deployment, and release processes for cloud-native applications and platform services.

• Improve deployment reliability, reduce manual effort, and optimize delivery pipelines.

Platform operations

• Monitor platform health, availability, and performance using modern observability tools.

• Troubleshoot production issues, perform root cause analysis, and implement preventive measures.

• Maintain high availability and operational excellence across cloud environments.

Infrastructure and reliability

• Manage Kubernetes clusters, container platforms, and cloud infrastructure.

• Implement scalable, resilient, and cost-effective cloud solutions following industry best practices.

• Continuously improve infrastructure through automation and standardization.

Software development and automation

• Develop automation tools and scripts using Python and Bash to eliminate repetitive operational tasks.

• Build reusable internal tools and services that enhance platform capabilities.

Technical leadership

• Participate in architecture discussions and technical design reviews.

• Review infrastructure and automation code for quality, maintainability, security, and adherence to best practices.

• Mentor team members on DevOps, cloud technologies, and platform engineering practices.

DevOps ownership

• Take end-to-end ownership of platform services from design and implementation through deployment, monitoring, and production support.

• Collaborate closely with development, security, and operations teams to deliver reliable cloud platforms.

Documentation

• Create and maintain documentation for platform architecture, automation workflows, deployment processes, and operational runbooks.

About you:

Basic qualifications:

• 4+ years of professional software development experience.

• Deep expertise in one or more programming languages, such as Python, Java, C#, .NET or JavaScript.

• Experience with Terraform, Ansible, Docker, Kubernetes, Python, Bash, REST APIs, or comparable technologies.

• Extensive experience with software development practices and design patterns.

• Proficiency with version control systems such as GitHub and bug or work tracking systems such as Jira.

• Understanding of cloud technologies and DevOps principles.

• Experience with GitHub Actions, CI/CD pipeline design, implementation, and optimization.

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

• Experience with cloud platforms, cloud operations, monitoring, logging, and troubleshooting

• Experience with cloud platforms such as GCP, AWS, or Azure.

Preferred qualifications:

• Experience designing and operating cloud-native infrastructure and platform services.

• Familiarity with Helm charts and Kubernetes resource management.

• Experience with test automation frameworks and tools.

• Knowledge of Agile development methodologies.

• Familiarity with developing accessible technologies.

• Demonstrated commitment to diversity and inclusion initiatives.

• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] .

The pay range for this position is $102,300 to $147,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.