Test Center Administrator

Description We are looking for a dependable Test Center Administrator to support daily exam operations in Mission Viejo, California. This is a Contract position expected to run for 2 to 3 months, with a schedule of approximately 35 to 40 hours per week and workdays that may vary from Monday through Saturday. In this role, you will help create a secure, organized, and detail-oriented testing environment while assisting candidates throughout their exam experience.

Responsibilities:

• Welcome candidates upon arrival, confirm their identity, and guide them through the check-in process with accuracy and care.

• Carry out security screening procedures, including the use of handheld screening devices, to uphold testing standards and site rules.

• Monitor the testing room through regular walkthroughs and active observation to protect exam integrity and support a fair experience for all participants.

• Respond quickly to candidate concerns, document incidents as needed, and escalate situations that fall outside established procedures.

• Troubleshoot basic testing equipment or device issues to minimize disruptions during scheduled exams.

• Maintain strict control of secure materials, testing spaces, and administrative processes at all times.

• Complete operational tasks during slower testing periods, including clerical support, document handling, and general front-desk assistance.

• If required at the site, capture and record digital fingerprint information in accordance with testing protocols.

• Support test center readiness by handling light equipment movement, packing or unpacking materials, and helping maintain an orderly workspace. Requirements • High school diploma or equivalent is required; additional college coursework is a plus.

• At least 1 year of in-person customer service experience in environments such as retail, hospitality, food service, or front-desk support is required.

• Ability to communicate clearly and professionally with candidates, visitors, and team members in a fast-paced setting.

• Comfortable using Windows-based computer systems and common business applications, including Microsoft Office, Outlook, and web browsers.

• Capable of preparing accurate written reports, maintaining detailed records, and following standardized procedures closely.

• Able to manage multiple priorities while working in a high-volume, security-focused environment.

• Must be able to stand or remain stationary for extended periods, move throughout the testing area regularly, and lift up to 40 pounds as needed.

• Experience with receptionist tasks, inbound calls, scanning documents, and other clerical duties is beneficial. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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