Secretary, Emergency Medical Services - Full Time
Mercyhealth
Rockford, ILFull-time$15.6–23.4/hrPosted 3w agoStill listed today
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At a glance
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Job overview
The Secretary supports the executive director and management staff by organizing and communicating information and serving as a contact for administrative staff functions. The role handles scheduling, correspondence, records, invoices, requisitions, billing support, equipment and phone tracking, and budget planning. It works Monday through Friday for 40 hours per week on day shifts.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
OVERVIEW The Secretary will assist the executive director and management staff in the organization and communication of information. They serve as the contact person for access to administrative staff functions.
Schedule: Monday-Friday, 40 hours/week Shift: Days
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Schedules appointments, meetings, seminars and other functions for Executive Director and all agency staff.
- Coordinates various partner/agency functions as requested.
- Secures all meeting room reservations for all staff.
- Answers telephone for director if necessary, screens and directs calls appropriately.
- Transcribes, types and proofs correspondence, creates agency forms, creates agency spreadsheets, memos, agendas, reports, policies and notices, etc.
- Orders office supplies. Orders and stocks shelves with building supplies.
- Creates, organizes and maintains proper logs and files.
- Provides administrative support for all special projects.
- Attends meetings and participates on committees as directed taking meeting minutes, and sending out final reports.
- Completes all processes of invoice coding, processing and payment of invoices using the portal system.
- Completes all requisition processing for requested items using the PMM system.
- Crossover and assist with billing services with duties consistent with Patient Accounts Specialist including: Responsible for skilled staff payroll, entering services for billing, verification and authorization of insurance, maintaining billing records, entering payments and follow-up of correspondence in the absents of other team member. Assist with maintaining spread sheet to ensure authorization is obtained for all services rendered for commercial, Medicaid Managed, and Medicare Managed cases. Other billing tasks as needed.
- Completes all processing of invoices for patient supplies.
- Assist with recording, tracking, and updating all aspects of agency equipment disbursement to partners.
- Ordering of all printed materials.
- Tracking, recording, activating, and suspending all agency field staff cell phones.
- Assist with annual budget planning process.
EDUCATION AND/OR EXPERIENCE High school diploma or equivalent. Three years of experience and/or training in secretarial field, or equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES Excellent interpersonal/communication skills. Good organizational skills.
LEVEL OF SUPERVISION Some independent judgment is required, but alternatives are limited by standard practices and procedures.
PAY RANGE:
$15.60 - $23.40 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
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Medical, Dental, Vision
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Life & Disability Insurance
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FSA/HSA Options
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Generous, accruing paid time off
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Paid Parental and caregiver leave
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Career advancement and educational opportunities
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Tuition and certification reimbursement
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Certification Reimbursement
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Well-being Programs
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Employee Discounts
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On-Demand Pay
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Financial Education
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Annual recognition/awards events
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Partner appreciation days
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Family entertainment/attractions discount
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Community service/improvement opportunities
Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
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#1 in the nation on AARP's Best Employers for Workers Over 50
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One of Working Mother magazine's 100 Best Companies for Working Mothers
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A Top 50 Company and Top 10 Nonprofit for Executive Women
How this job compares
Set against the 5,281 open Administrative Support jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This posting$15.6–23.4/hr
- Illinois median$15–27/hr97 hourly ranges
- US median$19–27/hr1,782 hourly ranges
This range's midpoint, $19.50/hr, is 7% below the Illinois median midpoint ($21/hr) — in the lowest quarter of Administrative Support hourly ranges in Illinois.
- Openings
- Olive Jobs lists 140 open Administrative Support jobs in Illinois and 5,281 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Illinois
- H&R Block66 open
- Edward Jones9 open
- Robert Half5 open
- Experience
- This posting asks for at least 3 years of experience; Administrative Support postings that state a minimum ask for 2 years at the median (1,966 postings).
- Education
- 142 of the 5,281 open Administrative Support jobs (3%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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