DPS - IOD - Fingerprint Prog Spec III - 1572

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=107121andPostingSeq=1Job DescriptionPLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://erphcmprd.cpa.texas.gov/psc/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?FOCUS=Applicantand . GENERAL DESCRIPTION: Performs complex (journey-level) consultative services and technical assistance work. Work involves systems analysis for a multitude of vital systems, providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.The following Military Occupational Specialty codes are generally applicable to this position.Link Here: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC\_MedicalandHealth.pdfApplicants must fully complete the summary of experience to determine if minimum qualifications are met.ESSENTIAL DUTIES / RESPONSIBILITIES:1. Assess Clearinghouse, Civil Rap Back processed through Fingerprint Applicant Services of Texas (FAST), Criminal Justice Rap Back, and other applicable system operations, determine trends, evaluate system efficiency, identify deficiencies, resolve technical issues and develop solutions, and collaborate with appropriate vendors on recommendations.2. Provide technical program consultation, policy interpretation, and training to peers, internal departments, external governmental agencies, private companies, and the general public.3. Accumulate data and utilize appropriate resources to promptly and accurately respond to written and verbal solicitations from internal and external sources as well as requests for program Information and research projects.4. Participate in compiling and reviewing data, conducting testing, and making recommendations for implementation of next-generation system upgrades.5. Determine an agencys legislative authority to utilize applicable systems. Serve as liaison to provide guidance and education to help determine viable options, and submit programming requests per statute.6. Configure agency accounts for Clearinghouse, Civil Rap Back, Criminal Justice Rap Back, and others to ensure authorized access to results, and monitor proper usage to ensure compliance with certification requirements and agency regulations.7. Analyze results to verify and maintain the complete integrity and accuracy of the information contained therein.8. Plan and develop policy and program specification and design recommendations.9. Review internal and external policies and procedures to identify necessary changes. Prepare comprehensive procedure documents, user guides, and manuals to disseminate updates to all authorized recipients.10. Produce daily, weekly, and monthly compilation of data and submit required reports to the appropriate entity.11. Process bulk lists for obtaining missing or updated results and/or correcting inaccurate data.12. Attend meetings to remain current on policies, procedures, department regulations, and legislative updates.13. Attend training sessions to maintain access to all s stems and keep abreast of computer software updates.14. Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies.15. Perform other duties as assigned.GENERAL QUALIFICATIONS and REQUIREMENTS: Education - Graduation from an accredited college or university with a Bachelors Degree.Experience Minimum of one (1) year of progressively responsible work experience in research, system and statutory/policy analysis, and interpretation. Minimum of two (2) year experience in an office environment operating computers, applicable software, and standard office equipment, including proficient customer relations experience.Substitution Note: Additional work experience of the type described or other related educations may be substituted for one another on a year-for-year basis.Licensure and/or Certification -Must possess a valid drivers license and automobile insurance. Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State, and Federal regulations, legislation, guidelines, policies, and procedures.Leadership skills Strong leadership skills with the ability to direct and motivate others, and maintain a persuasive and credible presentation style at all levels of the organization. Must exemplify the Departments core mission to Protect and Serve Texas and the values of integrity, teamwork, accountability, and excellence.Analytical skills - Must be analytical, detail-oriented, and able to multi-task without sacrificing accuracy or timeliness. Ability to analyze problems, identify causative factors, and apply actions to effectively resolve current issues and prevent recurrences of problem conditions.Interpersonal skills Must exercise excellent interpersonal skills position continually requires demonstrated poise, tact, diplomacy, and an ability to establish and maintain effective working/professional relation