DPS - IOD - ADA and Workers' Compensation Compliance

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=106933andPostingSeq=1Job DescriptionPLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In: https://erphcmprd.cpa.texas.gov/psc/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?FOCUS=ApplicantandGENERAL DESCRIPTION: Perform highly complex (senior level) managerial work overseeing the daily operations of DPS' ADA and Workers' Compensation programs. This role drives claims administration, reporting, proactive decision making, risk management, and return to work strategies while ensuring strong compliance with federal and state requirements, privacy standards, and DPS policies. Responsibilities include setting program goals and objectives; developing and refining policies, procedures, schedules, priorities, and performance standards; coordinating and evaluating program activities; and contributing to budget planning and evaluation. The position supervises others and operates under limited supervision, with moderate latitude to innovate, take initiative, and exercise independent judgment.The following Military Occupational Specialty codes are generally applicable to this position. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC\_ProgramManagement.pdf Applicants must fully complete the summary of experience to determine if minimum qualifications are met.ESSENTIAL DUTIES / RESPONSIBILITIES:1. Manage the day-to-day activities of ADA and WC staff.2. Establish goals and objectives; develop and approve schedules, priorities, and standards for achieving goals; and manage program evaluation activities.3. Plan, develop, implement, and monitor compliance with relevant laws and statutes and related policies and procedures; identify and resolve issues. Identify areas of needed change and make recommendations to improve operations.4. Prepare management and productivity reports; and review/approve ADA and WC documents and reports to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.5. Provide technical expertise and guidance related to ADA interactive processes and reasonable accommodations; as well as WC programs. Serve as an expert resource for management and employees on related federal and state mandates.6. Develop training materials and train personnel on the proper identification and administration of ADA and WC claims. Ensure complete, accurate, and appropriate SOPs are in place, create and/or revise as necessary.7. Plan, implement, and present facts of unemployment cases in hearings and appeals.8. Ensure updates to related information systems, such as databases and spreadsheets, occur in a timely and accurate manner; utilize these resources to identify trends, issues, and necessary and appropriate actions.9. Ensure appropriate records are generated and maintained, and that adherence to record retention policies is consistent.10. Oversee special investigations, program analyses, research studies, and internal audits.11. Participate in biennial reviews of current and proposed State legislation, as well as relevant federal changes.12. Conduct performance evaluations of staff supervised.13. Attend work r gularly and observe approved work hours in accordance with agency leave and attendance policies.14. Perform other duties as assigned.GENERAL QUALIFICATIONS AND REQUIREMENTS (Required unless otherwise stated):Education - Graduation from an accredited four (4) year college or university preferred, with major coursework in Human Resources Management, Business Administration or a related field.Experience - Minimum four (4) years' recent and progressively responsible ADA and WC administration experience, including a minimum of two (2) years in a Lead or Supervisory role is required.Licensure and/or Certification - ADA certification/training a plus. If driving is required, must possess a valid driver's license and automobile insurance.Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate, information related to TXDPS, State and Federal regulations/legislation, guidelines, policies/procedures, and specifically in ADA and WC compliance.Supervisory/Managerial/Leadership skills - Knowledge of management/supervisory methods and principles, performance/productivity standards, and fiscal/budget management. Ability to develop plans, policies, and procedures for efficient workflow and overall effectiveness. Ability to provide clear direction to others, promote teamwork and motivate others to accomplish goals.Technology - Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint) and able to learn new software/systems.Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS core values: Integrity, Excellence, Accountability, and Teamwork.Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly c