Business Analyst 5

Senior IT Business Analyst – Web Applications & Azure DevOps Position Overview

Work across complex IT web application development and support initiatives, collaborating with business stakeholders, technical teams, and vendors to deliver application enhancements and project initiatives.

This senior-level role focuses on requirements gathering, stakeholder coordination, application maintenance, and project execution. The ideal candidate will serve as a liaison between business partners and technical development teams, helping manage work requests, coordinate change management activities, and support project delivery.

Strong leadership, communication, critical thinking, and knowledge of the Software Development Lifecycle (SDLC) are important for success in this position.

What You'll Do / Key Responsibilities

• Facilitate meetings with technical teams and business clients.

• Independently lead requirements-gathering sessions and develop project specifications.

• Manage project tasks, timelines, and communications between business product owners and development teams throughout the Change Management lifecycle.

• Provide management with project status reports and resource demand projections.

• Maintain work item backlogs and track sprint activities and ticket progress using Azure DevOps.

• Ensure the team follows established department change management policies.

• Maintain project documentation on the SharePoint site.

• Work with vendors and other stakeholders to coordinate project activities.

• Gather complex requirements for new application initiatives and Request for Proposal (RFP) activities.

• Apply strong attention to detail and critical-thinking skills when supporting application development and maintenance activities.

Required Qualifications

• 5+ years of exposure to complex IT web applications within the past 5 years.

• 3+ years of experience working as a liaison between development teams and project managers or business clients in software development projects.

• 3+ years of experience working in a Business Analyst role supporting software development projects within the past 5 years.

• 3+ years of experience leading meetings, conducting training and information sessions, communicating effectively with different audiences, and preparing oral and written reports and presentations.

• 1+ year of experience with Azure DevOps.

Preferred Qualifications

• 2+ years of knowledge and understanding of the Software Development Lifecycle (SDLC).

• 6+ months of project management skills and knowledge of project management methodologies.

• 2+ years of experience with Microsoft SharePoint.

• 6+ months of experience with the Salesforce Platform.

• 6+ months of experience with MS Dynamics 365.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.