
Sr. Manager, Operations
Westerville, OHFull-timeSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The Senior Operations Manager oversees day-to-day site operations, including warehousing, receiving, and shipping, while meeting service and cost objectives. The role plans inbound and outbound volume, customer communications, space utilization, and equipment management. It also leads hiring, training, labor planning, performance reviews, and issue resolution, while ensuring safe operations, quality, and compliance with company and client procedures.
Skills & qualifications
Skills
Full job description
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- If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Managerial DSV - Global Transport and Logistics At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visitdsv.comand follow us onLinkedInandFacebook. Location: USA - New Albany, Briscoe Parkway Division:SolutionsJob Posting Title: Sr. Manager, OperationsTime Type: Full Time POSITION SUMMARY Under the direction of the General Manager, the Senior Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. * Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs. * Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures. * Meets all client specified KPI's and complies with Quality system requirements. * Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members. * Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. * Delivers results by leveraging the skills of the right people at the right time * Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. * Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. * Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client). * Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit. * Maintains high degree of motivation in team members
How this job compares
Set against the 8,156 open Operations Manager jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- Ohio median$78–110K/yr185 salary ranges
- Ohio median$20–25/hr22 hourly ranges
- Openings
- Olive Jobs lists 441 open Operations Manager jobs in Ohio and 8,156 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Amazon46 open
- Aspen Dental23 open
- Raising Cane's10 open
- Experience
- Operations Manager postings that state a minimum ask for 4 years of experience at the median; the middle half ask for 2 to 5 years (6,222 postings).
- Education
- 1,901 of the 8,156 open Operations Manager jobs (23%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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