Sr. Team Lead

*TRIGO Global Quality Solutions is seeking to fill a Sr. Team Lead Position in the Detroit/Metro Detroit area. The rate of pay is $17-18 per hour. ** Candidate MUST be willing and able to travel to various sites as needed. Reliable transportation is required Overall Purpose of a Sr. Team Lead Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members Provide leadership and guidance to site personnel Support and maintain a positive and productive atmosphere at sites Ensure all company and customer guidelines are upheld May Report to Site Manager / Site Supervisor / Sr. Site Leader / Site Leader Responsibilities ## Client relationship & Business development - Establish and maintain relationships with customers and site personnel - Daily communication with various stakeholders at the site level ## Operations - Assist Site Leaders or Sr. Site Leaders as needed - Train to the Site Leader position and flex up to support in this role as needed - Train inspectors and validate adherence to process (ie: audits) - Communicate changes in projects and work instructions to inspectors - Document and report non-conformances to Site Leader/Supervisor - Make independent judgments for subjective scenarios according to project needs - Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills - Manage material movements using inventory management tools (ie: scanners) as needed - Work as an inspector when required - Comply with local and company Health & Safety legislation, laws, and policies - Comply with all TRIGO and site specific customer policies Organization & management - Facilitate communication of information within and between workgroups - Assist in maintaining a 5S/6S working environment Technical - Collect and maintain company reports and data - Utilize company web portals to record required audits and documentation Other - Any other duties as assigned Knowledge, skills, abilities Hard Skills - Proficiency in English - Excellent written and verbal communication skills - Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook - Proficient in the use of various gauges and measuring devices - Demonstrated flexibility within a fast-paced challenging environment - Ability to take initiative and handle highly sensitive and confidential material - May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances - Walk and/or stand for long periods of time - Lift / move 50 pounds - Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel - Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors Values and Attitude Global team spirit - Team player - Caring for people - Open-minded Excellence - Reactive - Resilient to pressure - Rigorous Customer focus - Client oriented - Reliable & trustworthy - Flexible Initiative - Autonomous - Innovative - Daring Work experience 1+ year in Quality related position preferred