Program Manager 1-B-LDH (Data and Reporting Manager)

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

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Are you a data-driven professional ready to make a meaningful impact? Adult Protective Services (APS) is seeking a Data, Reporting, and Research Manager to lead critical data analysis, performance reporting, and research efforts that support the protection of vulnerable adults across Louisiana. This position offers the opportunity to transform complex data into actionable insights, guide program improvements, and support decisions that directly impact the safety and well-being of individuals statewide. If you have a passion for analytics, research, and using data to drive meaningful change, we encourage you to apply! Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor’s degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

• Manages the production, extraction, analysis, and reporting of APS data to support program operations and agency decision-making.
• Develops reports, performance standards, targets, and decision-support materials for APS, OAAS, Medicaid, and LDH Executive Management.
• Identifies reporting needs and develops data analyses and reporting measures aligned with agency priorities and operational goals.
• Develops and enhances analytical methods, reporting formats, quarterly and annual reports, and ad hoc analyses.
• Conducts demographic, performance, utilization, statistical, quantitative, and qualitative analyses to support program planning and performance improvement.
• Utilizes SAS, Tableau, and other data systems to extract and analyze data, develop reports, and evaluate program performance and quality assurance outcomes.
• Provides direct supervision and technical guidance to the Program Monitor position and collaborates with agency staff to develop and implement quality improvement strategies and action plans.

Position-Specific Details: Location: Office of Aging and Adult Services / Headquarters / East Baton Rouge Parish Appointment Type: This position may be filled as a Probationary appointment or Promotional appointment Cost Center: 3201030600 Position Number(s): 157557

How To Apply No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE.

Contact Information: Casey Hickman [email protected] LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.