Senior Lifecycle Marketing Manager

Xometry

Lexington, KYFull-time$7.25/hrSeen 1w agoSeen in employer's feed 5 days ago

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At a glance

Compensation

$7.25/hr

Location

Lexington, KY

Schedule

Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Senior Lifecycle Marketing Manager develops and executes programs to drive activation, repeat usage, and customer retention. The role owns email and CRM engagement strategy, execution, and performance, using data-driven insights, segmentation, and behavioral triggers across the customer journey. It collaborates with product, content, sales, customer success, and analytics to align communications with customer needs and business goals.

Skills & qualifications

RequiredNice to have

Skills

Lifecycle MarketingCRM MarketingRetention MarketingMarketing AutomationHubSpotSalesforceAI-Powered ToolsSegmentation StrategyUser Behavior ModelingTrigger-Based AutomationCampaign Performance AnalysisGoogle SuiteCross-Functional Collaboration

Qualifications

6+ Years Marketing ExperienceBachelor's Degree in Marketing, Business, or Related FieldAdvanced Degree

Benefits

401(k) Match

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

Full job description

Experience Required

6 - 20 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Senior Lifecycle Marketing Manager is responsible for developing and executing programs that drive activation, repeat usage, and long-term customer retention across Xometry. This role owns the strategy, execution, and performance of email and CRM-based engagement, using data-driven insights, segmentation, and behavioral triggers to deliver timely, relevant communications across the customer journey.

As part of the broader engagement team, this role collaborates closely with product, content, sales, customer success, and analytics to ensure communications are personalized, value-driven, and aligned to business and platform goals.

How You'll Contribute:

Lifecycle Strategy & Execution

Design and execute lifecycle programs across onboarding, reactivation, loyalty, and win-back stages

Create and manage triggered campaigns based on behavioral data and customer segmentation

Partner with product and customer success to identify key journey moments and engagement gaps

Own campaign planning, testing, and optimization from concept through analysis

Email & CRM Channel Ownership

Manage Xometry's email marketing program as a lifecycle engagement channel; test new channels for engagement, often in partnership with Performance Marketing team

Develop audience segmentation frameworks that reflect buyer needs, engagement levels, and platform usage

Implement and refine behavioral triggers to drive meaningful touchpoints and reduce drop-off

Collaborate with content, design, and ops teams to ensure high-quality execution

Performance & Insights

Define KPIs and own reporting for lifecycle and retention programs (e.g., open rates, CTR, conversion, repeat order rate, churn reduction, active buyers)

Build and maintain a deep understanding of customer behavior, preferences, and needs to inform marketing strategy.

Continuously test subject lines, timing, sequencing, content and creative to optimize outcomes

Translate insights into recommendations to inform product roadmap and customer-facing messaging

Cross-Functional Collaboration

Collaborate with Product to support feature adoption, in-platform engagement, customer onboarding and continuous education

Partner with Content & Engagement Marketing to ensure message alignment and cohesive campaign sequencing

Work closely with Sales and Customer Success to surface opportunities for proactive outreach and account nurturing

Coordinate with Growth and Analytics teams to develop dashboards and identify new lifecycle levers

What You'll Bring to Xometry:

6+ years of experience in lifecycle, CRM, or retention marketing roles-preferably in B2B, SaaS, or marketplace environments

Hands-on experience with marketing automation and CRM platforms-HubSpot and Salesforce experience preferred

Experience implementing and optimizing marketing strategies using AI-powered tools.

Strong understanding of segmentation strategy, user behavior modeling, and trigger-based automation

Skilled in analyzing campaign performance and iterating on messaging and delivery

Proficiency in Google suite of software (Sheets, Slides, etc)

Comfortable collaborating across product, sales, content, and technical teams

Bachelor's degree in marketing, business, or related field; advance degree preferred

The estimated base salary range for new hires into this role is $000,000-000,000 annually + bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to r ace, color, r eligion, s ex, s exual orientation, gender identity, national origin, veteran, or disability status.