IT Project Mgr Sr - 3057146
Columbus, OHJob$57–61/hrSeen 1w agoSeen in employer's feed 2 days ago
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Job overview
The Senior IT Project Manager leads delivery of customer experience systems initiatives focused on platform migrations and contact center reporting. The role establishes integrated planning, scheduling, risk management, and vendor coordination across multi-team environments, ensuring project waves and cutovers are completed with minimal operational disruption. It also supports governance, reporting, and planning for future technology roadmaps and portfolio initiatives.
Skills & qualifications
Skills
Qualifications
Full job description
Job#: 3057146 Job Description: IT Project Mgr Sr Location: Columbus, Ohio (On-site) Pay: $57-$61/hr based on experience Role Overview The Senior IT Project Manager leads the day-to-day delivery of critical customer experience systems initiatives, specifically focusing on the migration of platform systems and contact center reporting. This role establishes integrated planning, scheduling, risk management, and vendor coordination across multi-team delivery environments. The selected professional ensures complex project waves and cutovers are completed successfully with minimal disruption to operations and services. Key Responsibilities - Build and manage integrated migration plans, including scope, milestones, dependencies, resources, and budgets across technical and delivery teams. - Plan migration waves and system cutovers around operational volume commitments and service levels. - Lead risk, issue, change, and decision management, escalating concerns promptly when schedule, scope, or quality is at risk. - Coordinate requirements, system builds, testing, and operational readiness activities to maintain alignment across multiple departments. - Track partner deliverables, milestones, and acceptance criteria in collaboration with business leads. - Plan and track the migration of reports and dashboards, coordinating reporting cutovers and legacy system retirement. - Facilitate project governance, working sessions, and status reporting for leadership and stakeholders. - Support planning, sequencing, and estimation for future technology roadmaps and portfolio initiatives. Required Qualifications Education: Bachelor's degree in information systems, business, engineering, or a related field, or an equivalent combination of education and experience. Experience: Eight or more years of IT project management experience, including leading large, multi-team technology implementations. Technical Skills: Experience delivering contact center technology projects, including routing, IVR, telephony, or reporting. Proven experience managing third-party vendors and systems integrators, and planning platform migrations or cutovers with minimal operational disruption. Preferred Qualifications - Experience delivering cloud-based contact center migrations. - Experience with analytics, automation, or self-service initiatives. - Experience operating within a regulated industry, preferably utility or energy. - Relevant professional certification such as PMP, PgMP, Agile, or SAFe. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here{rel="noopener noreferrer" target="_blank"} for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelive
How this job compares
Set against the 448 open IT Project Manager jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$57–61/hr
- US median$50–65/hr57 hourly ranges
This range's midpoint, $59/hr, is 3% above the US median midpoint ($58/hr) — in the middle half of IT Project Manager hourly ranges across the US.
- Openings
- Olive Jobs lists 23 open IT Project Manager jobs in Ohio and 448 across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Vertiv Group Corp.5 open
- Defense Finance and Accounting Service4 open
- Apex Systems (this employer)2 open
- Experience
- This posting asks for at least 8 years of experience — more than three in four IT Project Manager postings that state a minimum ask for (median 5 years, across 327 postings).
- Education
- 136 of the 448 open IT Project Manager jobs (30%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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