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Frame Shop Associate (#019096) Industries Administration, Columbia (RICHLAND)

State of South Carolina

Richland County, SCFull-time$46–52K/yrPosted 5 days agoStill listed 5 days ago

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At a glance

Compensation
$46–52K/yr
Location
Richland County, SC
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Frame Shop Associate responds to customer calls and walk‑in traffic, processes orders and credit‑card payments, handles incoming mail and checks, monitors profit‑loss reports, resolves customer issues, coordinates project drop‑offs, assists sales representatives, enters sales orders into the database, and serves as a backup supervisor for the shop.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceOrder ProcessingCredit Card PaymentsMail HandlingCheck LoggingProfit Loss MonitoringProblem ResolutionProject CoordinationSales Order EntrySupervision

Qualifications

High School DiplomaRelevant Program Experience

Full job description

  • Respond to all incoming customer calls and walk-in traffic to the industries showroom, greeting everyone.
  • Process orders, quotes and supporting documentation associated with sales activities accurately and timely to include credit card payments.
  • Receives and disperses incoming mail.
  • Log in checks received from print shop and incoming mail.
  • Monitor profit/loss report for the frame shop.
  • Properly access and resolve customer problems or complaints using the customer inquiry process and established policies and procedures.
  • Provide support to the downtown frame shop by coordinating and dropping off and picking up projects weekly.
  • Assist external/outside sales representatives as required.
  • Enter sales order into database for the sales team.
  • Serves as back-up supervisor for the frame shop.

Questions regarding the application process, this job posting or any other postings with the SCDC should be directed to: Recruiting and Employment Services (803) 896-1649 [email protected] State of South Carolina Minimum Requirements: A high school diploma and relevant program experience. SCDC Minimum Requirements: A high school diploma and relevant program experience.

The South Carolina Department of Corrections is committed to providing equal opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.

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