Account Manager

JOB REQUIREMENTS: TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team OverviewThe Account Manager is responsible for delivering exceptional experiences for TransUnion's partners and their customers throughout the client lifecycle, from implementation through ongoing account growth and retention. By partnering closely with clients and internal stakeholders, the team drives revenue growth, strengthens long-term relationships, and ensures successful adoption of TransUnion's identity protection, cyber risk, data breach, and insurance-related solutions. This team plays a critical role in supporting TransUnion's mission to help businesses and consumers transact with confidence through trusted information and innovative services. This role will report directly to the Sales Vice President. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview and Core Responsibilities Build and maintain strong client relationships through proactive communication, regular project meetings, issue resolution, and ongoing support to drive client satisfaction, retention, and long-term contract renewals. Serve as the primary client contact for implementation projects, managing end-to-end onboarding activities for small to mid-sized clients while ensuring successful delivery against project timelines and objectives. Collaborate cross-functionally with internal stakeholders to coordinate implementation requirements, monitor post-launch activities, and ensure operational processes are delivered accurately and efficiently. Execute key account management responsibilities, including client reporting, contract administration, quarterly business reviews, process documentation, and development of client-facing materials such as training presentations and implementation guides. Leverage CRM and reporting tools to analyze operational performance, identify revenue growth opportunities within existing accounts, support territory expansion, and deliver actionable insights that enhance client success and business outcomes. Required Knowledge and Experiences Minimum 2 years work experience in client management, project management or similar Strong communication, presentation, and relationship-building skills with the ability to engage stakeholders, analyze customer needs, and build trusted partnerships across client organizations and internal teams. Highly organized, detail-oriented, and self-motivated professional capable of managing multiple priorities, working independently,... For full info follow application link. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0BD7689446324BBC