Account Specialist
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Job overview
The Account Specialist supports the Client Services discipline within an assigned office or region. The role handles claims-system queries and reporting, assists with client contracts and stewardship reports, and provides support based on client or departmental needs. A bachelor's degree in Risk Management, Business Administration, or Finance is preferred. Four years of related experience or an equivalent combination of education and experience is required, including one year of adjuster experience.
Skills & qualifications
Skills
Qualifications
Full job description
Telecommuter WI
Full time
R79367
The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.
IF YOU CARE, THERE’S A PLACE FOR YOU HERE
EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere. Click here to learn more about EFI Global.
PRIMARY PURPOSE: To support the Client Services discipline within the assigned office or region.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Runs claims management system/data warehouse queries, reports, and documents.
Assists with the assembly of contracts, renewal documents, and Client Service Instructions.
Completes corporate structure modifications.
Assists with the development of Stewardship reports.
Provides ancillary support based on client or departmental needs.
Participates in client meetings.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
Experience
Four (4) years of related experience or equivalent combination of education and experience required to include one (1) year of adjuster experience.
Skills & Knowledge
Basic knowledge of insurance, claims or business management
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace
Our business is founded on people with the best technical skills and outstanding industry knowledge and we strive to employ and retain exceptional talent. EFI Global is an equal opportunity employer welcoming applications from all qualified persons.
If you are interested in working for us, please visit our job board.
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