R20982 Resource Center Coordinator

About the Role If youre passionate about helping people navigate complex health journeys, this role offers a meaningful way to make a difference every day. As part of the Resource Center team, youll play a key role in connecting patients and families with trusted cancer information, support services, and educational resources. Youll help create a welcoming environment where people feel informed, supported, and empowered.This role is ideal for someone who enjoys working directly with patients, collaborating across teams, and improving the way information and support are delivered. This role has a pay range of $50,844 - $65,061 annually. ## What Youll Do In this role, youll support both the day-to-day experience of patients and the long-term development of educational programs. Help manage the daily operations of the Resource Center to ensure a positive, organized, and supportive environmentTrain and guide Resource Center staff and volunteersConnect patients and families with reliable cancer information and support resourcesUpdate and maintain educational materials to ensure they are clear, accurate, and easy to accessPartner with the Concierge team to improve patient-facing resourcesSupport the development and delivery of institute-wide education and quality-of-life programsParticipate in patient outreach efforts and provide basic cancer education ## What Youll Bring Were looking for someone who combines compassion with strong communication and organizational skills. A genuine desire to support patients and families during challenging timesStrong interpersonal skills with the ability to communicate clearly and empatheticallyExperience working with educational materials, patient resources, or health information (preferred)Ability to train, guide, or support team members and volunteersStrong attention to detail and organizationComfort working in a collaborative, team-oriented environmentInterest in patient education, health literacy, or cancer care ## Why Youll Love Working Here At Roswell Park, youll be part of a team that is deeply committed to improving lives through innovation, compassion, and collaboration. Purpose-driven work Every day, youll contribute to helping patients and families feel informed and supportedCollaborative culture Work alongside dedicated professionals who value teamwork and shared goalsOpportunities to grow Expand your skills in patient education, program development, and healthcare supportSupportive environment Be part of an organization that prioritizes both patient care and employee well-beingMission that matters Join a nationally recognized cancer center focused on research, education, and compassionate care ## Qualifications: Required Education and Experience 1. Bachelor's degree in a health-related field, Social Work, Sociology, Psychology, Human Development, Education, Communications or a related field and the equivalent of two (2) years of full-time experience in a health or education related field; or2. Associates degree in a health-related field, Social Work, Sociology, Psychology, Human Development, Education, Communications or a related field and the equivalent of four (4) years of full-time experience in a health or education related field. NOTE: Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.